Logitech Meetup FAQ and The 17 Most Asked Questions About Logitech Meetup

Are you thinking about getting the Logitech Meetup or do you have a few questions on what to expect if you purchase the product?

Then you are in luck.

Because in this article, I will share some answers to some of the frequently asked questions about the Logitech Meetup.

But first why Logitech Meetup?

The Logitech Meetup 4k Conference camera was designed by Logitech to solve the challenge of small meeting room video conferencing equipment.

Logitech is an audio and video conferencing company known for its high-quality tool for large rooms. So, like other businesses, Logitech has teams in different locations and thereby saw the need for a video conferencing camera that targets small meeting rooms.

Most of the cameras available were designed for mid to large conference rooms but the Logitech Meetup conferencecam solves the core challenge of a small meeting room - with a 120° FOV Lens to offer a wide field of view without distortion.

This way, it captures everyone in the room including participants closest to the camera. This gives small groups something new to conduct smaller meetings so you can enjoy rich conferencing features compared to the tiny laptop screen. 

1: Is a Logitech MeetUp plug and play?

Logitech MeetUp is a premium conference camera with a 120° to 170° super-wide field of view, ultra HD 4k optics, three cameras presets, and a low-distortion lens that is great for huddle rooms and small conference rooms. It comes with a USB plug-and-play feature that makes it super easy to connect to any kind of video conferencing application software or cloud services, even the ones you already use on your personal computer or other devices.

2: How do I set up Logitech MeetUp?

Setting up a Logitech meetup is quite easy once you know the different parts and their functions. The parts you should look out for when you open up your box are:

• A tripod stand with collapsible legs that can extend up to 5 feet
• Wall mounting bracket and wall mounting hardware
• MeetUp is the main video conferencing device. It has a camera at the center, microphone, and speakers by the sides, and an adapter at the bottom for easy mounting on the tripod
• A remote control
• A 5 meter USB cable
• A power cable/adapter

First, connect the power cable to the MeetUp and a power source,  connect the USB cable to the MeetUp and your computer and mount the MeetUp on the tripod, or the wall. You can also mount it to the TV or place it on a table or shelf close to the monitor.

To operate the MeetUp, use the remote. The buttons on it allow you to start and end the call, mute and unmute yourself, zoom in and zoom out, pan/tilt, adjust volume, and save presets.

Then lastly, adjust the settings in your video conferencing software. Select "Logitech MeetUp" for your camera, and select "Echo Cancelling Speakerphone (Logitech MeetUp)" for your microphone and speakers.

3: Does Logitech MeetUp have optical zoom?

Logitech MeetUp camera lens is designed to capture a wide-angle 120-degree field of view with little to no distortions and can pan or tilt an additional 25 degrees to the right or left, covering a total of 170 degrees. Sadly, it does not have optical zoom, but it does boast of a digital zoom of up to 5x. Any attempt to increase the zoom option above 5x will result in a loss of image quality.

4: How do I connect my Logitech Bluetooth camera to my MeetUp?

To connect MeetUp with your Bluetooth device, simply press and hold the Bluetooth button on the remote control till you see a flashing blue light near the camera lens. Place your device in Bluetooth pairing mode and select "Logitech MeetUp" and you're all set. To disconnect, press the Bluetooth button on the remote again.

5: Does Logitech MeetUp work with Mac?

Logitech MeetUp works well on most of the common operating systems you know, like Mac, Windows, and Chrome. Specifically with Mac OS X 10.10 and higher Google Chromebook Version 29.0.1547.70, Platform 4319.79.0

It is also compatible with other operating systems like Windows 7, Windows 8.1, or Windows 10 and has been internally certified for use with some application software like Zoom, Bluejeans, Vidyo, and Broadsoft.

6: Does Logitech MeetUp need a PC?

MeetUp comes with everything you need to set up a room conference except a display or PC. So yes, you do need a PC or laptop to connect with the Logitech meetup but you can also connect it to a smart TV. It wouldn't be possible to connect it to a smartphone because it comes with a USB A to USB C port that works best on a PC and not a smartphone.

7: How do I install MeetUp?

Installing your MeetUp depends on where you want to place it. You can either install it on a wall using the wall mounting bracket and hardware provided in the box or mount it to a TV. This works well if you're looking for a more stable and permanent setup. But if you intend on moving your MeetUp around from one room to another or for travel purposes, then it's best to go for a tripod or place it on a table or shelf.

To install on the wall, you'll need to attach the brackets to the wall using the appropriate screws for your wall type, then attach the camera to the bracket. If you're mounting it on a TV you'll have to get a separate bracket that is not included in the box but can be bought online. The TV bracket may come with its own set of bolts and screws depending on the type of TV, but if not, you can use the screws for the wall.

It is recommended to place the camera as close to eye level as possible. For best results mount the camera below the TV or monitor.

Once you're done, go ahead and connect the MeetUp to power, connect the USB cable from the MeetUp to the computer and connect the TV to the computer.

8: How do I use the Logitech MeetUp remote?

The Logitech MeetUp remote is a square and slim RF remote with 8 buttons on it. The buttons on the MeetUp remote allow you to do several things including:

• Start and end a call: although, this function does not work with every application software
• Mute and unmute yourself during a call. When you are muted, you'll see a red light in front of the camera and white light when you're unmuted.
• Connect to other devices via Bluetooth
• Increase and reduce the speaker volume
• Zoom in and zoom out
• Pan or tilt the position of the camera
• Presets: save settings of pan/tilt or zoom that you can recall instantly. To do this, adjust the camera angle, zoom, and hold the preset button down until you hear a notification sound from the meet-up. Press the button once, to recall the preset.

9: Does the Logitech MeetUp auto-track?

In a way, we can say that the MeetUp camera can auto-track. With its FOV lens, it can identify when participants leave, change position, or when a new person joins in and can adjust to accommodate these new changes in the room. The right term would be 'auto-reframe'. 

10: Does Logitech MeetUp work with teams?

Yes. Logitech MeetUp All-in-one conference cam has shown to be compatible with Microsoft teams from the Unified Communication category.

11: What is Logitech RightSight?

Logitech RightSight is a camera technology that can automatically adjust the zoom and move the lens so that everyone at the table is perfectly framed and always in view. It captures every movement and displays optimal pictures of participants on screen.

12: How do I pair my Logitech Bluetooth?

To pair your Logitech Bluetooth with other devices, first, you have to turn on the Logitech Bluetooth by pressing and holding the Bluetooth button on the remote till you see a blue light flashing in front of the camera. Then turn on the Bluetooth on the other device, and choose "Logitech" to pair. Once you've paired, the blue light will stop flashing and you're now connected.

13: How do I pair my Logitech camera remote?

The remote control and camera are paired at the factory. However, if you lost your remote and need to pair the new one go the camera, follow these simple steps:

• Press and hold the button at the back of the camera until the LED flashes blue
• Place the remote in pairing mode by pressing on and holding the Bluetooth button for 20 seconds
• You will know the remote has paired successfully with the camera when the LED stops flashing
• If the pairing fails, the LED will keep flashing. In this case, repeat the  second step

14: What is MeetUp soft remote?

The MeetUp soft remote is an application that turns your smartphone or tablet into a remote that can be paired with and used to operate any Logitech device. It has all the features of the normal MeetUp remote control plus additional functions and is compatible with both iOS and Android devices. MeetUp soft remote is a great choice for companies who do not want a dedicated remote or if the remote gets lost or misplaced. It is easy to connect to any Logitech product, you can even give it a custom identity like naming it after the meeting room and once you're done, simply press a button to disconnect the remote.

15: How do I enable RightSight?

RightSight is only available in Mac OS 10.14+ and Windows 10. To enable it, you have to download the Logitech Sync application. Pressing the home button will restart Right and pressing the pan, tilt, or zoom button will disable it.

16: How do I reset my Logitech MeetUp?

To reset the Logitech MeetUp, simply switch off the device, press and hold the reset button ( the first button at the right corner of the camera),  and switch on the device while holding the reset button for 15 seconds.

17: How do I turn off my Logitech MeetUp?

When you are done with your meeting, first, disconnect the MeetUp cable from the laptop, PC, or TV. Press the power button on the camera and turn off the power switch. You can also disconnect the MeetUp cable directly from the camera and the power source.

While those above are some of the most frequently asked questions about Logitech Meetup, they are just some of the important ones.