- Supports narrowband or wideband audio handset connected through an RJ-9 port
- Engineered with multiplatform phone firmware (MPP)
- Offers up to 4 SIP registrations
- Provides high-fidelity audio performance
- Includes fixed feature buttons and keys
- Integrated full-duplex speakerphone
- Dual 10/100/1000BASE-T Ethernet ports
- Powered by included 5V power adapter; does not support Power over Ethernet (PoE)
- Offers flexible mounting and optional wall mount
Cisco 6841 MPP IP Phone Description
The Cisco 6841 IP Phone with Multiplatform (MPP) Firmware is a SIP-compatible IP phone designed for UC and hosted service environments. It delivers advanced IP telephony features and wideband audio capabilities with an easy-to-use, full-featured interface. This phone supports multiple platforms, including Cisco Unified Communications Manager (CUCM), Microsoft Lync/Skype for Business, and other IP PBX systems. It provides high-quality audio for clear and natural conversations and offers high-speed network connectivity for faster data transfer and improved performance.
Featuring USB ports and Dual 10/100/1000BASE-T Ethernet ports, the Cisco 6841 MPP allows for easy connection of devices such as headsets, USB cameras, and storage devices. It can be deployed as a standalone phone or integrated into a larger unified communications system. Leveraging IP-based technology, the 6841 MPP includes features such as voicemail, call forwarding, call conferencing, speed dial, and many more, allowing for personalization of the phone's appearance and settings, and can help reduce communication costs.
Ideal for general office use, contact centres, small businesses, and remote workers, the Cisco 6841 MPP improves agent productivity and customer satisfaction, provides a reliable and feature-rich communication solution, and upgrades communication systems. Overall, it is a versatile and dependable IP phone that offers a wide range of features and benefits for businesses of all sizes. It is a great choice for organisations looking to improve their communication efficiency and productivity.
Business-grade VoIP
The Cisco 6841 MPP IP Phone supports business-grade VoIP. It offers high-fidelity audio performance for clear and natural conversations, ensuring reliable and high-quality voice communications. It uses advanced audio technologies to deliver crystal-clear wideband audio, reducing background noise and ensuring clear communication even in noisy environments. The phone also supports secure audio with state-of-the-art microphone and speaker technologies, protecting your conversations from eavesdropping. The 6841 MPP is built to withstand the demands of business environments, ensuring reliable and consistent performance even during peak usage.


Multi-Platform Compatibility
The Cisco 6841 MPP (Multiplatform Phone) is designed to be compatible with a variety of IP PBX systems, including Cisco Unified Communications Manager (CUCM), Microsoft Lync/Skype for Business which integrates voice, video, and messaging capabilities, and other compatible IP PBX systems, such as Avaya, Alcatel-Lucent, and Nortel. This multi-platform compatibility provides businesses and users with greater flexibility in choosing their communication system and allows for easier integration with existing infrastructure. This phone also integrates with other industry-leading call control platforms that may require additional licenses or services.
Secure and Reliable Voice
The Cisco 6841 MPP IP Phone provides secure and reliable voice communication. It supports advanced encryption protocols to protect voice communications from unauthorised access. The phone uses state-of-the-art microphone and speaker technologies to ensure that conversations are not eavesdropped on. Built with high-quality components and designed to withstand the demands of business environments, the phone can be configured with redundancy options to ensure continued voice communication even in the event of a network failure. Cisco regularly releases software updates for the 6841 MPP to address security vulnerabilities and improve performance.
Buttons and Keys
With a variety of buttons and keys, the Cisco 6841 MPP IP Phone is designed for easy and efficient use. These buttons allow you to perform various functions, such as making calls, answering calls, putting calls on hold, transferring calls, accessing voicemail, and more. The buttons and keys found on the Cisco 6841 MPP are Send/End, Hold button, Speakerphone, Headset button, Voicemail, Conference button, Transfer button, Redial button, Speed dial buttons, Directional buttons, and many more.
What's in the Box?
- Cisco 6841 MPP IP Phone
- Desk Base
- Network Cable
- 5V Power Supply
- User Manual
Cisco 6841 MPP IP Phone Specifications
Technical
Signaling protocol support
- Session Initiation Protocol (SIP)
Full lines supported
- 6841: 4 lines (SIP registrations)
Multiple ring tones
- The phones support user-adjustable ring tones
Quality-of-Service (QoS) options
- The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the admin VLAN ID
Security
- 802.1X authentication
- Device authentication
- Encrypted configuration files
- File authentication
- Image authentication
- Manufacture-Installed Certificates
- Media encryption using SRTP with Advanced Encryption Standard AES-128 or AES-256
- Signaling encryption using TLS with AES-128 or AES-256
Configuration options
- The user can configure the IP address assignment statically or through the DHCP client
Weight
- 6841: 22 oz. (615 g) (excluding foot stand, handset, and package), 24 oz. (682 g) (including foot stand, excluding handset and package)
Display
- 3.5 in. (9 cm), 396 x 162 pixels
Ethernet switch
- A 10/100/1000BASE-T Ethernet connection through two RJ-45 ports; one for the LAN connection and the other for a downstream Ethernet device connection such as a PC
Phone and KEM casing composition
- Polycarbonate Acrylonitrile Butadiene Styrene (ABS) textured plastic
Power requirements
- Must be powered with the supplied 5V DC country-specific power supply, which is included with the phone
Operational temperature
- 32° to 104°F (0° to 40°C)
Nonoperational temperature shock
- 14° to 140°F (-10° to 60°C)
Humidity
- Operating 10% to 90%, non condensing
- Non-operating 10% to 95%, non condensing
Certification and compliance
Regulatory compliance:
- CE Markings per directives 2004/108/EC and 2014/30/EU
Safety:
- UL 60950 Second Edition
- CAN/CSA-C22.2 No. 60950 Second Edition
- EN 60950 Second Edition (including A11 and A12)
- IEC 60950 Second Edition (including A11 and A12)
- AS/NZS 60950
EMC – Emissions
- 47CFR Part 15 (CFR 47) Class B
- AS/NZS CISPR32:2015 Class B
- CISPR 32: 2015_COR1:2016 Class B
- EN55032: 2015+AC:2016
- ICES003 Class B
- EN61000-3-2:2014 and IEC 61000-3-2:2014
- EN61000-3-3:2013 and IEC61000-3-3:2013
EMC – Immunity
- EN55024
- CISPR24
- Armadillo Light
Telecom
- FCC Part 68 HAC
- CS-03-HAC
- AS/ACIF S004
- AS/ACIF S040
- NZ PTC 220
- Industry standards: TIA 810 and TIA 920
Industry standards: IEEE 802.3 Ethernet
More Information
SKU | CP-6841-3PW-NA-K9= |
---|---|
Brand | Cisco |
Audio Conference Type | Desk Phone |
Optimize For | Cisco |
Multiple Part Calling | No |
Interface | Ethernet |
With Display | Yes |
Connectivity | Wired |
No. of User(s) | 1 |
Room Size | Small |
Connect To | IP Lines |
Display Option | Display & Keypad |
Available Ports | Ethernet |
Keypad | Yes |
Reviews
Search FAQs
Questions & Answers
Cisco 6841 MPP IP Phone Description
The Cisco 6841 IP Phone with Multiplatform (MPP) Firmware is a SIP-compatible IP phone designed for UC and hosted service environments. It delivers advanced IP telephony features and wideband audio capabilities with an easy-to-use, full-featured interface. This phone supports multiple platforms, including Cisco Unified Communications Manager (CUCM), Microsoft Lync/Skype for Business, and other IP PBX systems. It provides high-quality audio for clear and natural conversations and offers high-speed network connectivity for faster data transfer and improved performance.
Featuring USB ports and Dual 10/100/1000BASE-T Ethernet ports, the Cisco 6841 MPP allows for easy connection of devices such as headsets, USB cameras, and storage devices. It can be deployed as a standalone phone or integrated into a larger unified communications system. Leveraging IP-based technology, the 6841 MPP includes features such as voicemail, call forwarding, call conferencing, speed dial, and many more, allowing for personalization of the phone's appearance and settings, and can help reduce communication costs.
Ideal for general office use, contact centres, small businesses, and remote workers, the Cisco 6841 MPP improves agent productivity and customer satisfaction, provides a reliable and feature-rich communication solution, and upgrades communication systems. Overall, it is a versatile and dependable IP phone that offers a wide range of features and benefits for businesses of all sizes. It is a great choice for organisations looking to improve their communication efficiency and productivity.
Business-grade VoIP
The Cisco 6841 MPP IP Phone supports business-grade VoIP. It offers high-fidelity audio performance for clear and natural conversations, ensuring reliable and high-quality voice communications. It uses advanced audio technologies to deliver crystal-clear wideband audio, reducing background noise and ensuring clear communication even in noisy environments. The phone also supports secure audio with state-of-the-art microphone and speaker technologies, protecting your conversations from eavesdropping. The 6841 MPP is built to withstand the demands of business environments, ensuring reliable and consistent performance even during peak usage.


Multi-Platform Compatibility
The Cisco 6841 MPP (Multiplatform Phone) is designed to be compatible with a variety of IP PBX systems, including Cisco Unified Communications Manager (CUCM), Microsoft Lync/Skype for Business which integrates voice, video, and messaging capabilities, and other compatible IP PBX systems, such as Avaya, Alcatel-Lucent, and Nortel. This multi-platform compatibility provides businesses and users with greater flexibility in choosing their communication system and allows for easier integration with existing infrastructure. This phone also integrates with other industry-leading call control platforms that may require additional licenses or services.
Secure and Reliable Voice
The Cisco 6841 MPP IP Phone provides secure and reliable voice communication. It supports advanced encryption protocols to protect voice communications from unauthorised access. The phone uses state-of-the-art microphone and speaker technologies to ensure that conversations are not eavesdropped on. Built with high-quality components and designed to withstand the demands of business environments, the phone can be configured with redundancy options to ensure continued voice communication even in the event of a network failure. Cisco regularly releases software updates for the 6841 MPP to address security vulnerabilities and improve performance.
Buttons and Keys
With a variety of buttons and keys, the Cisco 6841 MPP IP Phone is designed for easy and efficient use. These buttons allow you to perform various functions, such as making calls, answering calls, putting calls on hold, transferring calls, accessing voicemail, and more. The buttons and keys found on the Cisco 6841 MPP are Send/End, Hold button, Speakerphone, Headset button, Voicemail, Conference button, Transfer button, Redial button, Speed dial buttons, Directional buttons, and many more.
What's in the Box?
- Cisco 6841 MPP IP Phone
- Desk Base
- Network Cable
- 5V Power Supply
- User Manual
Cisco 6841 MPP IP Phone Specifications
Technical
Signaling protocol support
- Session Initiation Protocol (SIP)
Full lines supported
- 6841: 4 lines (SIP registrations)
Multiple ring tones
- The phones support user-adjustable ring tones
Quality-of-Service (QoS) options
- The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the admin VLAN ID
Security
- 802.1X authentication
- Device authentication
- Encrypted configuration files
- File authentication
- Image authentication
- Manufacture-Installed Certificates
- Media encryption using SRTP with Advanced Encryption Standard AES-128 or AES-256
- Signaling encryption using TLS with AES-128 or AES-256
Configuration options
- The user can configure the IP address assignment statically or through the DHCP client
Weight
- 6841: 22 oz. (615 g) (excluding foot stand, handset, and package), 24 oz. (682 g) (including foot stand, excluding handset and package)
Display
- 3.5 in. (9 cm), 396 x 162 pixels
Ethernet switch
- A 10/100/1000BASE-T Ethernet connection through two RJ-45 ports; one for the LAN connection and the other for a downstream Ethernet device connection such as a PC
Phone and KEM casing composition
- Polycarbonate Acrylonitrile Butadiene Styrene (ABS) textured plastic
Power requirements
- Must be powered with the supplied 5V DC country-specific power supply, which is included with the phone
Operational temperature
- 32° to 104°F (0° to 40°C)
Nonoperational temperature shock
- 14° to 140°F (-10° to 60°C)
Humidity
- Operating 10% to 90%, non condensing
- Non-operating 10% to 95%, non condensing
Certification and compliance
Regulatory compliance:
- CE Markings per directives 2004/108/EC and 2014/30/EU
Safety:
- UL 60950 Second Edition
- CAN/CSA-C22.2 No. 60950 Second Edition
- EN 60950 Second Edition (including A11 and A12)
- IEC 60950 Second Edition (including A11 and A12)
- AS/NZS 60950
EMC – Emissions
- 47CFR Part 15 (CFR 47) Class B
- AS/NZS CISPR32:2015 Class B
- CISPR 32: 2015_COR1:2016 Class B
- EN55032: 2015+AC:2016
- ICES003 Class B
- EN61000-3-2:2014 and IEC 61000-3-2:2014
- EN61000-3-3:2013 and IEC61000-3-3:2013
EMC – Immunity
- EN55024
- CISPR24
- Armadillo Light
Telecom
- FCC Part 68 HAC
- CS-03-HAC
- AS/ACIF S004
- AS/ACIF S040
- NZ PTC 220
- Industry standards: TIA 810 and TIA 920
Industry standards: IEEE 802.3 Ethernet
SKU | CP-6841-3PW-NA-K9= |
---|---|
Brand | Cisco |
Audio Conference Type | Desk Phone |
Optimize For | Cisco |
Multiple Part Calling | No |
Interface | Ethernet |
With Display | Yes |
Connectivity | Wired |
No. of User(s) | 1 |
Room Size | Small |
Connect To | IP Lines |
Display Option | Display & Keypad |
Available Ports | Ethernet |
Keypad | Yes |