- Ideal for workers in administrative and executive settings
- Designed with 720p HD video and
- Delivers wideband audio for crystal-clear voice communications
- Integrated full-duplex speakerphone
- Supports optional Cisco IP Phone 8800 key expansion module
- Offers encrypted voice communications for enhanced security
- Integrated 10/100/1000 switch
- Five programmable line and feature keys
- Provides a comprehensive suite of unified communications features
- Supports an easy-to-use interface and gives a traditional telephony-like user experience
Cisco 8865 IP Phone Description
Enhance collaboration and productivity in the work environment with the Cisco 8865 IP Phone. This is an ideal IP phone for workers in administrative and executive settings, making it an excellent choice for businesses looking to improve communication and collaboration in the workplace. It is designed with 720p HD video and wideband audio, allowing you to have crystal-clear voice communications. The IP phone features a full-duplex speakerphone that delivers exceptional audio quality, enabling you to hear and be heard while having a conversation. Offering encrypted voice communication, the 8865 IP phone enhances security by protecting your discussion from a third-party intrusion into your privacy. It provides a comprehensive suite of unified communication features, ensuring you can use it with other unified communication collaboration platforms effortlessly.
With its modern design features, the 8865 supports an easy-to-use user interface that enables you to seamlessly navigate the functionalities and give a traditional telephony-like user experience for enhanced collaboration and productivity. The 8865 offers compatibility with the Kensington Security Slot (KSlot) and anti-theft system, protecting you from unauthorised access and theft in the work environment. These amazing features make it an ideal accessory in open workspaces, large conference rooms, and executive offices with active mobile workers within the environment.
User-Friendly Interface
Integrated with a 5-inch (12.7 cm) high-resolution colour display with a touchscreen interface, the 8865 IP phone enables easy navigation. The intuitive touchscreen interface allows for customisable layouts to easily use and navigate through the phones’s functionalities without the need to call on a third party to set it up.


HD Video Calling and Wideband Audio
The 8865 IP phone supports HD video conferencing, allowing for face-to-face communication that enhances remote collaboration. It is integrated with a camera that allows for video calls to enhance remote team interactions thanks to its comprehensive suite of unified communications features. Featuring HD Voice technology, the 8865 IP phone delivers superior audio quality to provide clear and crisp conversations.
Multi-line Support and Programmable Keys
Offering compatibility with Cisco Unified Communications Manager and other SIP-based systems, the 8865 IP phone allows for versatile integration which makes it ideal for use in the work environment. The IP phone supports multiple lines, allowing users to manage several calls simultaneously. It features multiple customisable soft keys and programmable buttons for quick access to frequently used functions and contacts, enabling seamless navigation and ease of use.

Secure Communication
The Cisco 8865 IP phone has robust security features, including encryption protocols, to protect voice and data communications which enable you to use the IP phone in any environment that requires advanced communication capabilities. With a Kensington Security Slot (KSlot) anti-theft system, you are well-protected from unauthorised access and theft in the work environment to ensure a safe working space for you and your work tools.
What's in the Box?
- Cisco 8865 IP Phone
Cisco 8865 IP Phone Technical Specs
Audio codec support
- G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)
Key call features support
- + Dialing
- Abbreviated dialing
- Adjustable ring tones and volume levels
- Adjustable display brightness
- Agent greeting
- Application launch pad
- Auto-answer
- Auto-detection of headset
- cBarge
- Busy Lamp Field (BLF)
- BLF Pickup
- BLF speed dial
- Callback
- Call forward
- Call forward notification
- Call filter
- Call history lists
- Call park
- Call pickup
- Call timer
- Call waiting
- Call chaperone
- Caller ID
- Corporate directory
- Conference, including traditional Join feature
- Cross Cluster Extension Mobility (EMCC)
- Direct transfer
- Extension mobility
- Fast-dial service
- Forced access codes and client matter codes
- Group call pickup
- Hold
- Intercom
- Immediate divert
- Malicious-caller ID
- Message-waiting indicator (MWI)
- Meet-me conference
- Mobility
- Music on hold (MoH)
- Mute
- Network profiles (automatic)
- On- and off-network distinctive ringing
- Personal directory
- PickUp
- Predialing before sending
- Privacy
- Private Line Automated Ringdown (PLAR)
- Redial
- Ring tone per line appearance
- Service URL
- Shared line
- Silent monitoring and recording
- Speed dial
- Time and date display
- Transfer
- Uniform Resource Identifier (URI) dialing
- Visual Voicemail
- Voicemail
- Whisper coaching
Mobility and remote access
- You can deploy the phones remotely with the following two options:
- You can have your phone remotely registered to the on-premises network through a built-in VPN client if the administrator has provisioned this VPN feature
- You also can directly connect to the on-premises network without VPN through Cisco Expressway if you are provided with log-in credentials. Contact your system administrator
Electronic hookswitch
- You can control the hookswitch electronically with a third-party headset connected to either the USB or auxiliary port, or directly paired with the phone through Bluetooth
Cisco Intelligent Proximity
- Audio path moving sends audio through the phone for a mobile device-connected call
- Call-history synchronization allows you to view placed and missed calls of your mobile device from the 8865
- Contact synchronization allows you to synchronize the contact objects from your mobile device to your 8865
Quality-of-service (QoS) options
- The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and you can configure it with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID
Network features
- Session Initiation Protocol (SIP) for signaling
- Session Description Protocol (SDP)
- IPv4 and IPv6
- User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)
- Dynamic Host Configuration Protocol (DHCP) client or static configuration
- Gratuitous Address Resolution Protocol (GARP)
- Domain Name System (DNS)
- Trivial File Transfer Protocol (TFTP)
- Secure HTTP (HTTPS)
- VLAN
- Real-Time Transport Protocol (RTP)
- Real-Time Control Protocol (RTCP)
- Cisco Peer-to-Peer Distribution Protocol (PPDP)
- Cisco Discovery Protocol
- LLDP (including LLDPMedia Endpoint Discovery [LLDP-MED])
- Switch speed auto-negotiation
Security features
- Secure boot
- Secure credential storage
- Device authentication
- Configuration file authentication and encryption
- Image authentication
- Random bit generation
- Hardware cryptographic acceleration
- Certificate Authority Proxy Function (CAPF)
- Manufacturer-Installed Certificates (MIC)
- Locally Significant Certificates (LSC)
- Ethernet 802.1x supplicant options: Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) and Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
- Signaling authentication and encryption using TLS
- Media authentication and encryption using SRTP
- HTTPS for client and server
- Secure Shell (SSH) Protocol server
- Secure Sockets Layer (SSL)-based VPN client
Physical dimensions (H × W × D)
- 9.01 x 10.13 x 3.87 in. (228.78 x 257.34 x 98.39 mm) (excluding foot stand)
Weight
- 2.97 lb (1.35 kg)
Phone-casing composition
- Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A
Operating temperature
- 32 to 104°F (0 to 40°C)
Non-operating temperature shock
- 14 to 140°F (-10 to 60°C)
Humidity
- Operating 10 to 90%, noncondensing
- Nonoperating 10 to 95%, noncondensing
Certification and compliance
- Regulatory compliance
- CE Markings per directives 2004/108/EC and 2006/95/EC
- Safety
- UL 60950 Second Edition
- CAN/CSA-C22.2 No. 60950 Second Edition
- EN 60950 Second Edition (including A11 and A12)
- IEC 60950 Second Edition (including A11 and A12)
- AS/NZS 60950
- GB4943
- EMC - Emissions
- 47CFR Part 15 (CFR 47) Class B
- AS/NZS CISPR22 Class B
- CISPR22: 2005 w/Amendment 1: 2005 Class B
- EN55022: 2006 w/Amendment 1: 2007 Class B
- ICES003 Class B
- VCCI Class B
- EN61000-3-2
- EN61000-3-3
- KN22 Class B
- EMC - Immunity
- EN55024
- CISPR24
- EN60601-1-2
- KN24
- Armadillo Light
- Telecom
- FCC Part 68 HAC
- CS-03-HAC
- AS/ACIF S004
- AS/ACIF S040
- NZ PTC 220
- Industry Standards: TIA 810 and TIA 920
- Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at
- Korea (RRA Public Notification 2010-36, Nov. 1, 2010)
- Korea (RRA Announce 2011-2, Feb. 28, 2011)
- Radio
- FCC Part 15.247 (CFR 47)
- FCC Part 2.1093 (BT RF Exposure TR)
- RSS-102 (BT RF Exposure TR)
- RSS-210
- EN 300.328
- EN50385 (BT RF Exposure TR)
- EN 301-489-1
- EN 301-489-17
- EN 301-893
- NCC LP0002
- Korea (RRL No. 2006-128, RRL No. 2006-129)
- Japan Bluetooth GFSK/EDR
More Information
SKU | CP-8865-K9 |
---|---|
Brand | Cisco |
Audio Conference Type | Desk Phone |
Optimize For | Cisco |
Multiple Part Calling | No |
Interface | Ethernet |
With Display | Yes |
Connectivity | Wired |
No. of User(s) | 1 |
Room Size | Small |
Connect To | IP Lines |
Display Option | Display & Keypad |
Allow Expansion Mic | No |
Keypad | Yes |
Reviews
Search FAQs
Questions & Answers
Cisco 8865 IP Phone Description
Enhance collaboration and productivity in the work environment with the Cisco 8865 IP Phone. This is an ideal IP phone for workers in administrative and executive settings, making it an excellent choice for businesses looking to improve communication and collaboration in the workplace. It is designed with 720p HD video and wideband audio, allowing you to have crystal-clear voice communications. The IP phone features a full-duplex speakerphone that delivers exceptional audio quality, enabling you to hear and be heard while having a conversation. Offering encrypted voice communication, the 8865 IP phone enhances security by protecting your discussion from a third-party intrusion into your privacy. It provides a comprehensive suite of unified communication features, ensuring you can use it with other unified communication collaboration platforms effortlessly.
With its modern design features, the 8865 supports an easy-to-use user interface that enables you to seamlessly navigate the functionalities and give a traditional telephony-like user experience for enhanced collaboration and productivity. The 8865 offers compatibility with the Kensington Security Slot (KSlot) and anti-theft system, protecting you from unauthorised access and theft in the work environment. These amazing features make it an ideal accessory in open workspaces, large conference rooms, and executive offices with active mobile workers within the environment.
User-Friendly Interface
Integrated with a 5-inch (12.7 cm) high-resolution colour display with a touchscreen interface, the 8865 IP phone enables easy navigation. The intuitive touchscreen interface allows for customisable layouts to easily use and navigate through the phones’s functionalities without the need to call on a third party to set it up.


HD Video Calling and Wideband Audio
The 8865 IP phone supports HD video conferencing, allowing for face-to-face communication that enhances remote collaboration. It is integrated with a camera that allows for video calls to enhance remote team interactions thanks to its comprehensive suite of unified communications features. Featuring HD Voice technology, the 8865 IP phone delivers superior audio quality to provide clear and crisp conversations.
Multi-line Support and Programmable Keys
Offering compatibility with Cisco Unified Communications Manager and other SIP-based systems, the 8865 IP phone allows for versatile integration which makes it ideal for use in the work environment. The IP phone supports multiple lines, allowing users to manage several calls simultaneously. It features multiple customisable soft keys and programmable buttons for quick access to frequently used functions and contacts, enabling seamless navigation and ease of use.

Secure Communication
The Cisco 8865 IP phone has robust security features, including encryption protocols, to protect voice and data communications which enable you to use the IP phone in any environment that requires advanced communication capabilities. With a Kensington Security Slot (KSlot) anti-theft system, you are well-protected from unauthorised access and theft in the work environment to ensure a safe working space for you and your work tools.
What's in the Box?
- Cisco 8865 IP Phone
Cisco 8865 IP Phone Technical Specs
Audio codec support
- G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)
Key call features support
- + Dialing
- Abbreviated dialing
- Adjustable ring tones and volume levels
- Adjustable display brightness
- Agent greeting
- Application launch pad
- Auto-answer
- Auto-detection of headset
- cBarge
- Busy Lamp Field (BLF)
- BLF Pickup
- BLF speed dial
- Callback
- Call forward
- Call forward notification
- Call filter
- Call history lists
- Call park
- Call pickup
- Call timer
- Call waiting
- Call chaperone
- Caller ID
- Corporate directory
- Conference, including traditional Join feature
- Cross Cluster Extension Mobility (EMCC)
- Direct transfer
- Extension mobility
- Fast-dial service
- Forced access codes and client matter codes
- Group call pickup
- Hold
- Intercom
- Immediate divert
- Malicious-caller ID
- Message-waiting indicator (MWI)
- Meet-me conference
- Mobility
- Music on hold (MoH)
- Mute
- Network profiles (automatic)
- On- and off-network distinctive ringing
- Personal directory
- PickUp
- Predialing before sending
- Privacy
- Private Line Automated Ringdown (PLAR)
- Redial
- Ring tone per line appearance
- Service URL
- Shared line
- Silent monitoring and recording
- Speed dial
- Time and date display
- Transfer
- Uniform Resource Identifier (URI) dialing
- Visual Voicemail
- Voicemail
- Whisper coaching
Mobility and remote access
- You can deploy the phones remotely with the following two options:
- You can have your phone remotely registered to the on-premises network through a built-in VPN client if the administrator has provisioned this VPN feature
- You also can directly connect to the on-premises network without VPN through Cisco Expressway if you are provided with log-in credentials. Contact your system administrator
Electronic hookswitch
- You can control the hookswitch electronically with a third-party headset connected to either the USB or auxiliary port, or directly paired with the phone through Bluetooth
Cisco Intelligent Proximity
- Audio path moving sends audio through the phone for a mobile device-connected call
- Call-history synchronization allows you to view placed and missed calls of your mobile device from the 8865
- Contact synchronization allows you to synchronize the contact objects from your mobile device to your 8865
Quality-of-service (QoS) options
- The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and you can configure it with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID
Network features
- Session Initiation Protocol (SIP) for signaling
- Session Description Protocol (SDP)
- IPv4 and IPv6
- User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)
- Dynamic Host Configuration Protocol (DHCP) client or static configuration
- Gratuitous Address Resolution Protocol (GARP)
- Domain Name System (DNS)
- Trivial File Transfer Protocol (TFTP)
- Secure HTTP (HTTPS)
- VLAN
- Real-Time Transport Protocol (RTP)
- Real-Time Control Protocol (RTCP)
- Cisco Peer-to-Peer Distribution Protocol (PPDP)
- Cisco Discovery Protocol
- LLDP (including LLDPMedia Endpoint Discovery [LLDP-MED])
- Switch speed auto-negotiation
Security features
- Secure boot
- Secure credential storage
- Device authentication
- Configuration file authentication and encryption
- Image authentication
- Random bit generation
- Hardware cryptographic acceleration
- Certificate Authority Proxy Function (CAPF)
- Manufacturer-Installed Certificates (MIC)
- Locally Significant Certificates (LSC)
- Ethernet 802.1x supplicant options: Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) and Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
- Signaling authentication and encryption using TLS
- Media authentication and encryption using SRTP
- HTTPS for client and server
- Secure Shell (SSH) Protocol server
- Secure Sockets Layer (SSL)-based VPN client
Physical dimensions (H × W × D)
- 9.01 x 10.13 x 3.87 in. (228.78 x 257.34 x 98.39 mm) (excluding foot stand)
Weight
- 2.97 lb (1.35 kg)
Phone-casing composition
- Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A
Operating temperature
- 32 to 104°F (0 to 40°C)
Non-operating temperature shock
- 14 to 140°F (-10 to 60°C)
Humidity
- Operating 10 to 90%, noncondensing
- Nonoperating 10 to 95%, noncondensing
Certification and compliance
- Regulatory compliance
- CE Markings per directives 2004/108/EC and 2006/95/EC
- Safety
- UL 60950 Second Edition
- CAN/CSA-C22.2 No. 60950 Second Edition
- EN 60950 Second Edition (including A11 and A12)
- IEC 60950 Second Edition (including A11 and A12)
- AS/NZS 60950
- GB4943
- EMC - Emissions
- 47CFR Part 15 (CFR 47) Class B
- AS/NZS CISPR22 Class B
- CISPR22: 2005 w/Amendment 1: 2005 Class B
- EN55022: 2006 w/Amendment 1: 2007 Class B
- ICES003 Class B
- VCCI Class B
- EN61000-3-2
- EN61000-3-3
- KN22 Class B
- EMC - Immunity
- EN55024
- CISPR24
- EN60601-1-2
- KN24
- Armadillo Light
- Telecom
- FCC Part 68 HAC
- CS-03-HAC
- AS/ACIF S004
- AS/ACIF S040
- NZ PTC 220
- Industry Standards: TIA 810 and TIA 920
- Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at
- Korea (RRA Public Notification 2010-36, Nov. 1, 2010)
- Korea (RRA Announce 2011-2, Feb. 28, 2011)
- Radio
- FCC Part 15.247 (CFR 47)
- FCC Part 2.1093 (BT RF Exposure TR)
- RSS-102 (BT RF Exposure TR)
- RSS-210
- EN 300.328
- EN50385 (BT RF Exposure TR)
- EN 301-489-1
- EN 301-489-17
- EN 301-893
- NCC LP0002
- Korea (RRL No. 2006-128, RRL No. 2006-129)
- Japan Bluetooth GFSK/EDR
SKU | CP-8865-K9 |
---|---|
Brand | Cisco |
Audio Conference Type | Desk Phone |
Optimize For | Cisco |
Multiple Part Calling | No |
Interface | Ethernet |
With Display | Yes |
Connectivity | Wired |
No. of User(s) | 1 |
Room Size | Small |
Connect To | IP Lines |
Display Option | Display & Keypad |
Allow Expansion Mic | No |
Keypad | Yes |