Cisco CP-8865 IP Phone

In stock
SKU
CP-8865-W-K9=
Brand: Cisco
₦ 921,500.00
+ -
For delivery on 21/03/2025, order this item in the next
About This Product
  • Integrated 720p HD 5-inch widescreen VGA (800x480 pixel) display
  • Delivers crystal clear video and VoIP communications with wideband audio
  • Provides a comprehensive suite of unified communications features
  • Great fit for businesses of all sizes seeking secure, high-quality, full-featured VoIP
  • Offers an easy-to-use interface and a traditional telephony-like user experience
  • Supports full-duplex speakerphone 
  • Supports full integration with personal mobile devices via Cisco Intelligent Proximity for Mobile Voice
  • Compatible with third-party vendor with wired, Bluetooth, and USB headsets

Cisco CP-8865 IP Phone Description

Ideal for administrative and executive staff in open workspaces, large conference rooms, executive offices, and actively mobile workers within a campus, the Cisco IP Phone 8865 is a phone that combines an appealing ergonomic appearance with a 5-inch 720p HD widescreen and wideband audio for crystal-clear voice conversations. It offers an easy-to-use interface and a traditional telephony-like user experience that is accomplished through the intuitive layout for users familiar with landline phones, clear and concise menus, and customizable features.

The Cisco IP Phone 8865 offers encrypted voice calls for added protection, as well as access to a complete set of unified communications services. The included full-duplex speakerphone allows users to place and receive calls hands-free, and the audible dual-tone multifrequency (DTMF) tones are muted when in speakerphone mode for extra protection. Furthermore, this phone supports up to three KEMs to expand from 5-to-113 line buttons, a convenience of many speed dials or programmable features. Users can install the phone on a wall using an optional wall-mount kit (orderable separately). 

The Cisco IP Phone 8865 is a great choice for users who want the benefits of an IP phone without sacrificing the familiarity and ease of use of a traditional landline phone. Coupled with this, it is a great fit for businesses of all sizes seeking secure, high-quality, full-featured VoIP.

Buttons and Keys

The Cisco CP-8865 IP Phone is a high-end business phone that features a wide range of buttons and keys that provide quick access to various functions and features. Its fixed-function buttons are programmable feature buttons and session buttons, soft key buttons, navigation cluster and select buttons, release buttons, transfer buttons, hold/resume buttons, conference buttons, speakerphone button, mute button, headset button, volume button, contacts button, applications button, and many more. It also offers five programmable line keys. These keys can be configured to represent specific directory numbers, speed dial contacts, or other features.

Cisco_CP-8865_IP_Phone
Cisco_CP-8865_IP_Phone_ii

Unified Communications 

The Cisco IP Phone 8865 offers a comprehensive suite of unified communications functionalities including basic voice calling features such as calling, answering, holding, and transferring calls, high-quality video conferencing capabilities for face-to-face meetings, real-time text-based communication with colleagues and contacts, real-time status indicators to see if contacts are available or busy, integrated voicemail with customizable settings and notifications, access to corporate directories and contact lists, view and manage your call history. It also offers seamless integration with other Cisco Unified Communications applications, such as Cisco Unified Communications Manager and Cisco Jabber. These features allow users to communicate effectively and efficiently with colleagues and customers, regardless of their location or device.

Kensington Security Slot (KSlot) anti-theft system

The Kensington Security Slot (KSlot) is a standardised anti-theft mechanism commonly found on laptops, desktops, monitors, and other electronic devices. It's a small, metal-reinforced hole located on the side or back of the device. The Cisco CP-8865 IP Phone is compatible with the Kensington Security Slot (KSlot) anti-theft system. This feature allows you to physically secure the phone to your desk or other stationary object, preventing unauthorised removal. 

 

Power over Ethernet (PoE)

The Cisco IP Phone 8865 supports Power over Ethernet (PoE). This means it can receive both data and power through a single Ethernet cable connected to a PoE-enabled network switch. With no need for a separate power outlet or power supply, this phone features a single cable that streamlines the setup allowing for centralised management, as the PoE switches can provide power management and control. Meanwhile, ensure your network switch is PoE-capable and has sufficient power budget to support the phone.

What's in the Box?

  • Cisco CP-8865 IP Phone 
  • User Manual

Cisco CP-8865 IP Phone Specifications

Hardware 

Ergonomic design

  • The phone offers an easy-to-use interface and provides a traditional telephony-like user experience

 

Graphical display

  • The 800 × 480, 24-bit colour, 5-in. WVGA display provides scrollable access to calling features and text-based XML applications

 

Video

  • 720p HD video (encode and decode)
  • H.264 and Cisco Application Visibility and Control (AVC)

 

Handset

  • The handset is a standard wideband-capable audio handset (connects through an RJ-9 port)
  • The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended)
  • The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant

 

Speakerphone

  • The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free. For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.

 

Analog headset

  • The analog headset jack is a standard wideband-capable RJ-9 audio port

 

AUX port

  • You can use an auxiliary port to support electronic hookswitch control with a third-party headset connected to it

 

External audio ports

  • The phone has a 3.5-mm stereo line in/out jack (for optional external headset, speakers, or headphones)

 

USB

  • Two USB ports enhance the usability of call handling by enabling wired or wireless headsets, in addition to providing charging capability to mobile devices such as smartphones or tablets
  • A side USB port provides up to 500mA power output at 5V or 2.5W
  • A back USB (in yellow) port provides 500mA power output and is upgradable to support up to 2.1A power output at 5V or 10.5W

 

Ethernet switch

  • An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC
  • The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic

 

Bluetooth

  • The phone offers Bluetooth Enhanced Data Rate (EDR) Class 1 technology (up to 66-ft [20m] range)
  • Hands-Free Profile (HFP) is supported for untethered headset connections and voice communications
  • Phone Book Access Profile (PBAP) is supported for phone book object exchange between devices

 

Wi-Fi client

  • As an alternative to wired Ethernet, the 8865 supports a Wi-Fi radio with integrated antenna enabling connectivity to a Wi-Fi access-point infrastructure, thereby saving on the labor costs of pulling Ethernet cables to every work location. Complete Wi-Fi specifications are included in Table 3 later in this document

 

Keys

The phone has the following keys:

  • Line keys
  • Soft keys
  • Back and release keys
  • Four-way navigation and select keys
  • Hold/Resume, Transfer, and Conference keys
  • Messaging, Application, and Directory keys
  • Standard keypad
  • Volume-control toggle key
  • Speakerphone, Headset, and Mute keys

 

Backlit indicator

  • The phone supports backlit indicators for the audio path keys (Handset, Headset, and Speakerphone), select key, line keys, and message waiting

 

Replaceable bezel

  • The phone includes a black bezel; an optional silver bezel is also orderable separately

 

Dual-position foot stand

  • The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone

 

Wall-mountable

  • You can install the phone on a wall using an optional wall-mount kit (orderable separately)

 

Key expansion module (KEM)

  • The phone supports up to three KEMs to expand from 5- to 113-line buttons. You have the convenience of many speed dials or programmable features

 

Physical security

  • The phone is compatible with the Kensington Security Slot (K-Slot) antitheft system

 

Power Features

IEEE Power over Ethernet (PoE)

  • IEEE Power over Ethernet class 4. The phone is compatible with IEEE 802.3af, 802.3at and UPOE switch blades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol - Power over Ethernet (LLDP-PoE)

 

Cisco IP Phone Power Cube 4

  • This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the power cube 4 also requires the use of one of the corresponding AC country cords

 

Cisco Power Injector

  • 8865 is compatible with Cisco Aironet Power Injector AIR_PWRINJ6=, which can provide an alternative POE solution when the LAN switch doesn’t support POE and the customer mandates one RJ45 cable to the table strategy.

 

Call-Control Support

Cisco Unified Communications Manager

  • 8.5.1 (non-secured mode only)
  • 8.6.2
  • 9.1.2
  • 10.5.2
  • 11.0 and later

Cisco Unified Communications Manager Express (Unified CME)

  • Planned to be supported in 11.5

Cisco Business Edition 6000 (BE 6000)

  • 8.6.2
  • 9.1.2
  • 10.5.2
  • 11.0 and later

Cisco Hosted Collaboration Solution (HCS)

  • 8.6.2 and later (using supported Cisco Unified UCM versions listed previously)

Audio codec support

  • G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)

Key call features support

  • + Dialing
  • Abbreviated dialing
  • Adjustable ring tones and volume levels
  • Adjustable display brightness
  • Agent greeting
  • Application launch pad
  • Auto-answer
  • Auto-detection of headset
  • cBarge
  • Busy Lamp Field (BLF)
  • BLF Pickup
  • BLF speed dial
  • Callback
  • Call forward
  • Call forward notification
  • Call filter
  • Call history lists
  • Call park
  • Call pickup
  • Call timer
  • Call waiting
  • Call chaperone
  • Caller ID
  • Corporate directory
  • Conference, including traditional Join feature
  • Cross Cluster Extension Mobility (EMCC)
  • Direct transfer
  • Extension mobility
  • Fast-dial service
  • Forced access codes and client matter codes
  • Group call pickup
  • Hold
  • Intercom
  • Immediate divert
  • Malicious-caller ID
  • Message-waiting indicator (MWI)
  • Meet-me conference
  • Mobility
  • Music on hold (MoH)
  • Mute
  • Network profiles (automatic)
  • On- and off-network distinctive ringing
  • Personal directory
  • PickUp
  • Predialing before sending
  • Privacy
  • Private Line Automated Ringdown (PLAR)
  • Redial
  • Ring tone per line appearance
  • Service URL
  • Shared line
  • Silent monitoring and recording
  • Speed dial
  • Time and date display
  • Transfer
  • Uniform Resource Identifier (URI) dialing
  • Visual Voicemail
  • Voicemail
  • Whisper coaching

 

Mobility and remote access

  • You can deploy the phones remotely with the following two options:
  • You can have your phone remotely registered to the on-premises network through a built-in VPN client if the administrator has provisioned this VPN feature
  • You also can directly connect to the on-premises network without VPN through Cisco Expressway if you are provided with log-in credentials. Contact your system administrator

 

Electronic hookswitch

  • You can control the hookswitch electronically with a third-party headset connected to either the USB or auxiliary port, or directly paired with the phone through Bluetooth

 

Cisco Intelligent Proximity

  • Audio path moving sends audio through the phone for a mobile device-connected call
  • Call-history synchronization allows you to view placed and missed calls of your mobile device from the 8865
  • Contact synchronization allows you to synchronize the contact objects from your mobile device to your 8865

 

Quality-of-service (QoS) options

  • The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and you can configure it with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID

 

Network features

  • Session Initiation Protocol (SIP) for signaling
  • Session Description Protocol (SDP)
  • IPv4 and IPv6
  • User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)
  • Dynamic Host Configuration Protocol (DHCP) client or static configuration
  • Gratuitous Address Resolution Protocol (GARP)
  • Domain Name System (DNS)
  • Trivial File Transfer Protocol (TFTP)
  • Secure HTTP (HTTPS)
  • VLAN
  • Real-Time Transport Protocol (RTP)
  • Real-Time Control Protocol (RTCP)
  • Cisco Peer-to-Peer Distribution Protocol (PPDP)
  • Cisco Discovery Protocol
  • LLDP (including LLDPMedia Endpoint Discovery [LLDP-MED])
  • Switch speed auto-negotiation

 

Security features

  • Secure boot
  • Secure credential storage
  • Device authentication
  • Configuration file authentication and encryption
  • Image authentication
  • Random bit generation
  • Hardware cryptographic acceleration
  • Certificate Authority Proxy Function (CAPF)
  • Manufacturer-Installed Certificates (MIC)
  • Locally Significant Certificates (LSC)
  • Ethernet 802.1x supplicant options: Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) and Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
  • Signaling authentication and encryption using TLS
  • Media authentication and encryption using SRTP
  • HTTPS for client and server
  • Secure Shell (SSH) Protocol server
  • Secure Sockets Layer (SSL)-based VPN client

 

Physical dimensions (H × W × D)

  • 9.01 x 10.13 x 3.87 in. (228.78 x 257.34 x 98.39 mm) (excluding foot stand)

 

Weight

  • 2.97 lb (1.35 kg)

 

Phone-casing composition

  • Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A

 

Operating temperature

  • 32 to 104°F (0 to 40°C)

 

Non-operating temperature shock

  • 14 to 140°F (-10 to 60°C)

 

Humidity

  • Operating 10 to 90%, noncondensing
  • Nonoperating 10 to 95%, noncondensing

 

Certification and compliance

  • Regulatory compliance
  • CE Markings per directives 2004/108/EC and 2006/95/EC
  • Safety
  • UL 60950 Second Edition
  • CAN/CSA-C22.2 No. 60950 Second Edition
  • EN 60950 Second Edition (including A11 and A12)
  • IEC 60950 Second Edition (including A11 and A12)
  • AS/NZS 60950
  • GB4943
  • EMC - Emissions
  • 47CFR Part 15 (CFR 47) Class B
  • AS/NZS CISPR22 Class B
  • CISPR22: 2005 w/Amendment 1: 2005 Class B
  • EN55022: 2006 w/Amendment 1: 2007 Class B
  • ICES003 Class B
  • VCCI Class B
  • EN61000-3-2
  • EN61000-3-3
  • KN22 Class B
  • EMC - Immunity
  • EN55024
  • CISPR24
  • EN60601-1-2
  • KN24
  • Armadillo Light
  • Telecom
  • FCC Part 68 HAC
  • CS-03-HAC
  • AS/ACIF S004
  • AS/ACIF S040
  • NZ PTC 220
  • Industry Standards: TIA 810 and TIA 920
  • Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at
  • Korea (RRA Public Notification 2010-36, Nov. 1, 2010)
  • Korea (RRA Announce 2011-2, Feb. 28, 2011)
  • Radio
  • FCC Part 15.247 (CFR 47)
  • FCC Part 2.1093 (BT RF Exposure TR)
  • RSS-102 (BT RF Exposure TR)
  • RSS-210
  • EN 300.328
  • EN50385 (BT RF Exposure TR)
  • EN 301-489-1
  • EN 301-489-17
  • EN 301-893
  • NCC LP0002
  • Korea (RRL No. 2006-128, RRL No. 2006-129)
  • Japan Bluetooth GFSK/EDR

More Information

More Information
SKU CP-8865-W-K9=
Weight 2.900000
Brand Cisco
Audio Conference Type Desk Phone
Multiple Part Calling No
Interface Ethernet
With Display Yes
Connectivity Wired
No. of User(s) 1
Room Size Small
Connect To IP Lines
Display Option Display & Keypad
Available Ports Ethernet
Keypad Yes

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Features

Cisco CP-8865 IP Phone Description

Ideal for administrative and executive staff in open workspaces, large conference rooms, executive offices, and actively mobile workers within a campus, the Cisco IP Phone 8865 is a phone that combines an appealing ergonomic appearance with a 5-inch 720p HD widescreen and wideband audio for crystal-clear voice conversations. It offers an easy-to-use interface and a traditional telephony-like user experience that is accomplished through the intuitive layout for users familiar with landline phones, clear and concise menus, and customizable features.

The Cisco IP Phone 8865 offers encrypted voice calls for added protection, as well as access to a complete set of unified communications services. The included full-duplex speakerphone allows users to place and receive calls hands-free, and the audible dual-tone multifrequency (DTMF) tones are muted when in speakerphone mode for extra protection. Furthermore, this phone supports up to three KEMs to expand from 5-to-113 line buttons, a convenience of many speed dials or programmable features. Users can install the phone on a wall using an optional wall-mount kit (orderable separately). 

The Cisco IP Phone 8865 is a great choice for users who want the benefits of an IP phone without sacrificing the familiarity and ease of use of a traditional landline phone. Coupled with this, it is a great fit for businesses of all sizes seeking secure, high-quality, full-featured VoIP.

Buttons and Keys

The Cisco CP-8865 IP Phone is a high-end business phone that features a wide range of buttons and keys that provide quick access to various functions and features. Its fixed-function buttons are programmable feature buttons and session buttons, soft key buttons, navigation cluster and select buttons, release buttons, transfer buttons, hold/resume buttons, conference buttons, speakerphone button, mute button, headset button, volume button, contacts button, applications button, and many more. It also offers five programmable line keys. These keys can be configured to represent specific directory numbers, speed dial contacts, or other features.

Cisco_CP-8865_IP_Phone
Cisco_CP-8865_IP_Phone_ii

Unified Communications 

The Cisco IP Phone 8865 offers a comprehensive suite of unified communications functionalities including basic voice calling features such as calling, answering, holding, and transferring calls, high-quality video conferencing capabilities for face-to-face meetings, real-time text-based communication with colleagues and contacts, real-time status indicators to see if contacts are available or busy, integrated voicemail with customizable settings and notifications, access to corporate directories and contact lists, view and manage your call history. It also offers seamless integration with other Cisco Unified Communications applications, such as Cisco Unified Communications Manager and Cisco Jabber. These features allow users to communicate effectively and efficiently with colleagues and customers, regardless of their location or device.

Kensington Security Slot (KSlot) anti-theft system

The Kensington Security Slot (KSlot) is a standardised anti-theft mechanism commonly found on laptops, desktops, monitors, and other electronic devices. It's a small, metal-reinforced hole located on the side or back of the device. The Cisco CP-8865 IP Phone is compatible with the Kensington Security Slot (KSlot) anti-theft system. This feature allows you to physically secure the phone to your desk or other stationary object, preventing unauthorised removal. 

 

Power over Ethernet (PoE)

The Cisco IP Phone 8865 supports Power over Ethernet (PoE). This means it can receive both data and power through a single Ethernet cable connected to a PoE-enabled network switch. With no need for a separate power outlet or power supply, this phone features a single cable that streamlines the setup allowing for centralised management, as the PoE switches can provide power management and control. Meanwhile, ensure your network switch is PoE-capable and has sufficient power budget to support the phone.

What's in the Box?

  • Cisco CP-8865 IP Phone 
  • User Manual

Cisco CP-8865 IP Phone Specifications

Hardware 

Ergonomic design

  • The phone offers an easy-to-use interface and provides a traditional telephony-like user experience

 

Graphical display

  • The 800 × 480, 24-bit colour, 5-in. WVGA display provides scrollable access to calling features and text-based XML applications

 

Video

  • 720p HD video (encode and decode)
  • H.264 and Cisco Application Visibility and Control (AVC)

 

Handset

  • The handset is a standard wideband-capable audio handset (connects through an RJ-9 port)
  • The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended)
  • The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant

 

Speakerphone

  • The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free. For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.

 

Analog headset

  • The analog headset jack is a standard wideband-capable RJ-9 audio port

 

AUX port

  • You can use an auxiliary port to support electronic hookswitch control with a third-party headset connected to it

 

External audio ports

  • The phone has a 3.5-mm stereo line in/out jack (for optional external headset, speakers, or headphones)

 

USB

  • Two USB ports enhance the usability of call handling by enabling wired or wireless headsets, in addition to providing charging capability to mobile devices such as smartphones or tablets
  • A side USB port provides up to 500mA power output at 5V or 2.5W
  • A back USB (in yellow) port provides 500mA power output and is upgradable to support up to 2.1A power output at 5V or 10.5W

 

Ethernet switch

  • An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC
  • The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic

 

Bluetooth

  • The phone offers Bluetooth Enhanced Data Rate (EDR) Class 1 technology (up to 66-ft [20m] range)
  • Hands-Free Profile (HFP) is supported for untethered headset connections and voice communications
  • Phone Book Access Profile (PBAP) is supported for phone book object exchange between devices

 

Wi-Fi client

  • As an alternative to wired Ethernet, the 8865 supports a Wi-Fi radio with integrated antenna enabling connectivity to a Wi-Fi access-point infrastructure, thereby saving on the labor costs of pulling Ethernet cables to every work location. Complete Wi-Fi specifications are included in Table 3 later in this document

 

Keys

The phone has the following keys:

  • Line keys
  • Soft keys
  • Back and release keys
  • Four-way navigation and select keys
  • Hold/Resume, Transfer, and Conference keys
  • Messaging, Application, and Directory keys
  • Standard keypad
  • Volume-control toggle key
  • Speakerphone, Headset, and Mute keys

 

Backlit indicator

  • The phone supports backlit indicators for the audio path keys (Handset, Headset, and Speakerphone), select key, line keys, and message waiting

 

Replaceable bezel

  • The phone includes a black bezel; an optional silver bezel is also orderable separately

 

Dual-position foot stand

  • The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone

 

Wall-mountable

  • You can install the phone on a wall using an optional wall-mount kit (orderable separately)

 

Key expansion module (KEM)

  • The phone supports up to three KEMs to expand from 5- to 113-line buttons. You have the convenience of many speed dials or programmable features

 

Physical security

  • The phone is compatible with the Kensington Security Slot (K-Slot) antitheft system

 

Power Features

IEEE Power over Ethernet (PoE)

  • IEEE Power over Ethernet class 4. The phone is compatible with IEEE 802.3af, 802.3at and UPOE switch blades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol - Power over Ethernet (LLDP-PoE)

 

Cisco IP Phone Power Cube 4

  • This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the power cube 4 also requires the use of one of the corresponding AC country cords

 

Cisco Power Injector

  • 8865 is compatible with Cisco Aironet Power Injector AIR_PWRINJ6=, which can provide an alternative POE solution when the LAN switch doesn’t support POE and the customer mandates one RJ45 cable to the table strategy.

 

Call-Control Support

Cisco Unified Communications Manager

  • 8.5.1 (non-secured mode only)
  • 8.6.2
  • 9.1.2
  • 10.5.2
  • 11.0 and later

Cisco Unified Communications Manager Express (Unified CME)

  • Planned to be supported in 11.5

Cisco Business Edition 6000 (BE 6000)

  • 8.6.2
  • 9.1.2
  • 10.5.2
  • 11.0 and later

Cisco Hosted Collaboration Solution (HCS)

  • 8.6.2 and later (using supported Cisco Unified UCM versions listed previously)

Audio codec support

  • G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)

Key call features support

  • + Dialing
  • Abbreviated dialing
  • Adjustable ring tones and volume levels
  • Adjustable display brightness
  • Agent greeting
  • Application launch pad
  • Auto-answer
  • Auto-detection of headset
  • cBarge
  • Busy Lamp Field (BLF)
  • BLF Pickup
  • BLF speed dial
  • Callback
  • Call forward
  • Call forward notification
  • Call filter
  • Call history lists
  • Call park
  • Call pickup
  • Call timer
  • Call waiting
  • Call chaperone
  • Caller ID
  • Corporate directory
  • Conference, including traditional Join feature
  • Cross Cluster Extension Mobility (EMCC)
  • Direct transfer
  • Extension mobility
  • Fast-dial service
  • Forced access codes and client matter codes
  • Group call pickup
  • Hold
  • Intercom
  • Immediate divert
  • Malicious-caller ID
  • Message-waiting indicator (MWI)
  • Meet-me conference
  • Mobility
  • Music on hold (MoH)
  • Mute
  • Network profiles (automatic)
  • On- and off-network distinctive ringing
  • Personal directory
  • PickUp
  • Predialing before sending
  • Privacy
  • Private Line Automated Ringdown (PLAR)
  • Redial
  • Ring tone per line appearance
  • Service URL
  • Shared line
  • Silent monitoring and recording
  • Speed dial
  • Time and date display
  • Transfer
  • Uniform Resource Identifier (URI) dialing
  • Visual Voicemail
  • Voicemail
  • Whisper coaching

 

Mobility and remote access

  • You can deploy the phones remotely with the following two options:
  • You can have your phone remotely registered to the on-premises network through a built-in VPN client if the administrator has provisioned this VPN feature
  • You also can directly connect to the on-premises network without VPN through Cisco Expressway if you are provided with log-in credentials. Contact your system administrator

 

Electronic hookswitch

  • You can control the hookswitch electronically with a third-party headset connected to either the USB or auxiliary port, or directly paired with the phone through Bluetooth

 

Cisco Intelligent Proximity

  • Audio path moving sends audio through the phone for a mobile device-connected call
  • Call-history synchronization allows you to view placed and missed calls of your mobile device from the 8865
  • Contact synchronization allows you to synchronize the contact objects from your mobile device to your 8865

 

Quality-of-service (QoS) options

  • The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and you can configure it with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID

 

Network features

  • Session Initiation Protocol (SIP) for signaling
  • Session Description Protocol (SDP)
  • IPv4 and IPv6
  • User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)
  • Dynamic Host Configuration Protocol (DHCP) client or static configuration
  • Gratuitous Address Resolution Protocol (GARP)
  • Domain Name System (DNS)
  • Trivial File Transfer Protocol (TFTP)
  • Secure HTTP (HTTPS)
  • VLAN
  • Real-Time Transport Protocol (RTP)
  • Real-Time Control Protocol (RTCP)
  • Cisco Peer-to-Peer Distribution Protocol (PPDP)
  • Cisco Discovery Protocol
  • LLDP (including LLDPMedia Endpoint Discovery [LLDP-MED])
  • Switch speed auto-negotiation

 

Security features

  • Secure boot
  • Secure credential storage
  • Device authentication
  • Configuration file authentication and encryption
  • Image authentication
  • Random bit generation
  • Hardware cryptographic acceleration
  • Certificate Authority Proxy Function (CAPF)
  • Manufacturer-Installed Certificates (MIC)
  • Locally Significant Certificates (LSC)
  • Ethernet 802.1x supplicant options: Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) and Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
  • Signaling authentication and encryption using TLS
  • Media authentication and encryption using SRTP
  • HTTPS for client and server
  • Secure Shell (SSH) Protocol server
  • Secure Sockets Layer (SSL)-based VPN client

 

Physical dimensions (H × W × D)

  • 9.01 x 10.13 x 3.87 in. (228.78 x 257.34 x 98.39 mm) (excluding foot stand)

 

Weight

  • 2.97 lb (1.35 kg)

 

Phone-casing composition

  • Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A

 

Operating temperature

  • 32 to 104°F (0 to 40°C)

 

Non-operating temperature shock

  • 14 to 140°F (-10 to 60°C)

 

Humidity

  • Operating 10 to 90%, noncondensing
  • Nonoperating 10 to 95%, noncondensing

 

Certification and compliance

  • Regulatory compliance
  • CE Markings per directives 2004/108/EC and 2006/95/EC
  • Safety
  • UL 60950 Second Edition
  • CAN/CSA-C22.2 No. 60950 Second Edition
  • EN 60950 Second Edition (including A11 and A12)
  • IEC 60950 Second Edition (including A11 and A12)
  • AS/NZS 60950
  • GB4943
  • EMC - Emissions
  • 47CFR Part 15 (CFR 47) Class B
  • AS/NZS CISPR22 Class B
  • CISPR22: 2005 w/Amendment 1: 2005 Class B
  • EN55022: 2006 w/Amendment 1: 2007 Class B
  • ICES003 Class B
  • VCCI Class B
  • EN61000-3-2
  • EN61000-3-3
  • KN22 Class B
  • EMC - Immunity
  • EN55024
  • CISPR24
  • EN60601-1-2
  • KN24
  • Armadillo Light
  • Telecom
  • FCC Part 68 HAC
  • CS-03-HAC
  • AS/ACIF S004
  • AS/ACIF S040
  • NZ PTC 220
  • Industry Standards: TIA 810 and TIA 920
  • Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at
  • Korea (RRA Public Notification 2010-36, Nov. 1, 2010)
  • Korea (RRA Announce 2011-2, Feb. 28, 2011)
  • Radio
  • FCC Part 15.247 (CFR 47)
  • FCC Part 2.1093 (BT RF Exposure TR)
  • RSS-102 (BT RF Exposure TR)
  • RSS-210
  • EN 300.328
  • EN50385 (BT RF Exposure TR)
  • EN 301-489-1
  • EN 301-489-17
  • EN 301-893
  • NCC LP0002
  • Korea (RRL No. 2006-128, RRL No. 2006-129)
  • Japan Bluetooth GFSK/EDR
More Information
More Information
SKU CP-8865-W-K9=
Weight 2.900000
Brand Cisco
Audio Conference Type Desk Phone
Multiple Part Calling No
Interface Ethernet
With Display Yes
Connectivity Wired
No. of User(s) 1
Room Size Small
Connect To IP Lines
Display Option Display & Keypad
Available Ports Ethernet
Keypad Yes
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