Fanvil X5U High-End VoIP Phone
- Supports 16 SIP lines and 6-way audio conferencing
- Offers HD audio on speakerphone and handset
- Features 4 Line keys with LED light on the main display
- Built-in Bluetooth 4.2
- Supports Wi-Fi Dongle and EHS wireless headset
- Features a 35-inch main colour screen and a 24-inch extended screen for DSS keys
- Comes with 6 DSS keys on the extended screen and up to 30 DSS keys via 5 pages
- Provides Dual Gigabit ports with PoE support
- Comes with a stand with 2 adjustable angles of 45 and 50 degrees
Fanvil X5U High-End VoIP Phone Description
Enjoy high-definition audio quality through both the speakerphone and handset with the Fanvil X5U High-End VoIP Phone. It utilises wideband codecs, such as G.722 and Opus, to enhance the clarity and richness of voice communication by providing a broader frequency range. This VoIP phone features a 3.5-inch main colour display and a 2.4-inch side colour display for DSS keys, providing clear visual information. Its main display offers a clear view of call information, contacts, and settings, while the side display is dedicated to the DSS keys, making it easy to access frequently used functions and contacts at a glance. This dual-display setup allows for efficient call management and quick navigation without confusion.
The Fanvil X5U High-End VoIP Phone boasts an intuitive user interface and colour displays that enhance the user experience. With its simple layout and interface, users can quickly access features like call logs, contacts, and programmable DSS keys, minimising the learning curve and boosting overall efficiency. Plus, this phone comes with Power over Ethernet (PoE) support. It simplifies installation by delivering both power and network connectivity through a single Ethernet cable, eliminating the need for a separate power adapter, reducing cable clutter and making the setup process quicker and cleaner. The Fanvil X5U is a robust and versatile IP phone suitable for demanding business environments.
High SIP Line Capacity
The Fanvil X5U High-End VoIP Phone supports 16 SIP lines that allow it to handle up to 16 simultaneous calls, making it a perfect choice for businesses like call centres, customer service departments, or sales teams, where multiple calls may need to be managed concurrently. Each SIP line can represent a separate call, extension, or account, allowing users to seamlessly switch between or manage different calls without any interruptions.
Broad Connectivity
For a flexible and efficient communication experience, the Fanvil X5U High-End VoIP Phone comes with dual Gigabit Ethernet ports to ensure fast and reliable network connections, while also offering built-in Bluetooth for easy pairing with wireless headsets. For users who need a wireless network option, it supports Wi-Fi connectivity through an optional Wi-Fi dongle. Plus, it supports EHS (Electronic Hook Switch), enabling remote call control when using wireless headsets, which enhances mobility and productivity in dynamic office environments.
Programmable DSS Keys
The Fanvil X5U High-End VoIP Phone boasts up to 30 programmable DSS (Direct Station Selection) keys that allows you to assign quick access to frequently used contacts and functions. It enhances productivity by reducing the time taken to dial numbers, transfer calls, or access specific features. Whether you’re managing multiple calls or need to connect with important contacts quickly, the DSS keys provide a highly customisable solution for efficient call handling.
Wide Compatibility
Compatible with major VoIP platforms like Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, and Avaya, the Fanvil X5U is highly versatile and a reliable choice for businesses using different communication systems. This wide compatibility allows businesses to easily deploy the X5U within their existing infrastructure without worrying about compatibility issues, making it a flexible option for both small and large-scale operations.
What's in the Box?
- Fanvil X5U High-End VoIP Phone
- Standard RJ9 handset cord x1
- 1.5M CAT.5E ethernet cable x1
- Back rack x1
- User Manual
Fanvil X5U High-End VoIP Phone Specification
Generic
- 16 SIP Lines
- HD voice
- PoE enabled
- 2 LCDs (Main + DSS)
- Intelligent DSS keys Handset / hands-free / headset mode Desktop stand / wall-mounted (need an additional wall hanging parts)
- Optional external power supply
Phone Functions
- Local phonebook (2000 entries)
- Remote phonebook (XML/LDAP, 2000 entries)
- Call logs (in/out/missed, 1000 entries)
- Blocked list/Allowed list
- Screen saver Voice message waiting indication (VMWI)
- Programmable DSS/soft keys Network time synchronization
- Built-in Bluetooth 4.2 support
- Bluetooth headset/ Bluetooth of mobile device Support Wi-Fi Dongle (Via WF20)
- Support Poly wireless headset (through Poly APD-80 EHS cable)
- Support Jabra wireless headset (through Fanvil EHS20 EHS cable)
- Support recording (through flash drive or server)
- Action URL / Active URI
- XML Browser Customize Background
- Customize Boot Logo uaCSTA
- Customize Incoming Call Ringtone Time Management (timed restart/timed forward/timed upgrade/timed configuration modification)
- Hidden DTMF
- Ring From Headset
- Customize DSS icon Customize DSS LED lights Customize BLF
- Customize UI Display
Call Functions
- Call out / answer / reject
- Mute / unmute (microphone)
- Call hold / resume Call waiting
- Intercom
- Caller ID display
- Speed dial
- Anonymous Call (Hide Caller ID)/Ban Anonymous call
- Call forward (Always/Busy/No Answer)
- Call transfer (Attended/Unattended)
- Call parking/pick-up (depending on server)
- Redial / Predial / Call Back / SIP SMS
- Do-Not-Disturb(DND)/Timed DND
- Auto-answering
- Voice message (with server)
- 6-way audio conference
- Hot line /Hot desking
- Direct IP call without SIP proxy
- Fuzzy Search Call
- Action Plan Dial Plan Call Completion/Auto Redial
- Primary and Backup SIP Servers Default Ext Line Multicast
Audio
- HD Voice: HD handset, HD speaker HAC handset
- Wideband ADC/DAC 16KHz sampling
- Narrowband codec: G.711a/u, G.729,G729A,G729B,G729AB, G.723.1, G.726, iLBC
- Wideband codec: G.722, Opus Full-duplex Acoustic Echo Canceller (AEC)
- Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR) / Automatic Gain Control (AGC)
- Packet Loss Concealment (PLC)
- Dynamic adaptive jitter buffer DTMF: In-band, Out-of-Band (RFC2833/ SIP INFO)
- VQM voice quality monitoring
Network
- Physical: 10/100/1000 Mbps Ethernet, dual bridged port for PC bypass IP Mode: IPv4/IPv6/IPv4&IPv6
- IP Configuration: Static IP / DHCP / PPPoE
- Network Access Control: 802.1x VPN: L2TP / OpenVPN
- VLAN / LLDP / QoS
- RTCP-XR (RFC3611), VQ-RTCPXR (RFC6035)
- DNS-SRV (RFC 3263)
- Support Redundant Servers Agent
- Https Mutual Authentication
Protocols
- SIP v1 (RFC2543) v2(RFC3261)
- UDP/TCP/TLS
- RTP/RTCP/SRTP (Optional/Compulsory）
- STUN
- DHCP
- IPv6
- LLDP
- PPPoE
- 802.1x 802.1p/Q
- L2TP
- OpenVPN
- SNTP
- FTP/TFTP
- HTTP/HTTPS
- TR-069
- AES128 & AES256
Deployment & Management
- Auto-Provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR-069
- Screenshot
- Web Management Portal
- Web-based Packet Dump
- Configuration Export / Import
- Phonebook Import/Export
- Firmware Upgrade Syslog
- Network Firewall
- Online Upgrade
Physical Specifications
- Main LCD: 3.5-inch (480x320) colour screen DSS key-mapping LCD: 2.4-inch(240x320)colour screen Keypad: 42 keys, including
- 4 Line keys (with LED indicator light) 4 Soft-keys 6 Function keys (Hold, Call forward, Conference, MWI, Headset, Redial)
- 4 Navigation keys 1 OK Key
- 12 Standard phone digits keys
- 3 Volume control keys (Up/Down/Mute(Microphone))
- 6 DSS keys (with LED indicator light)
- 1 Page-switch (PS) key (with LED indicator light)
- 1 Hands-free key (with LED indicator light)
- HD handset (RJ9) x1
- Standard RJ9 handset cord x1 1.5M CAT.5
- E ethernet cable x1
- Back rack x1
- Status indicator light x1 (Red)
- RJ9 port x2: handset x1, headset x1 RJ45 port x2: network x1, PCx1(bridged network)
- USB2.0 port x1: Standard A, connect with flash driver DC port x1: Φ5.5x2.1x10mm Safety keyhole x1
- Power: DC 5V/2A or Poe Poe complies with the IEEE802.3af standard
- Input:100-240V~50/60Hz Output:5V/2A
- Power Consumption (Adapter): 0.91W-4.74W Power Consumption (PoE): 1.3~6.81W Working temperature: 0~45℃ Working humidity: 10~95% Installation: Desktop stand
- Wall-mounted (need an additional wall hanging parts)
- Colour: Red
- Qty/CTN:10pcs N.W/CTN: 11.85kg
- G.W/CTN: 12.66kg
- Device dimensions: Desktop stand (angles 1: 45 degree): 214x188.6x181.1 mm Desktop stand (angles 2: 50 degree): 214x180.5x190.1 mm Wall-mounted: 214x119.4x219.1mm
- Gift box dimensions: 315x228x84mm
- Outer CTN dimensions: 476x440x335mm(10 PCS)
More Information
| SKU | X5U |
|---|---|
| Audio Conference Type | Desk Phone |
| Number of Lines | 16 Lines |
| Noise Control | Echo Cancellation and Noise Suppression |
| Multiple Part Calling | No |
| With Display | Yes |
| Connectivity | Wired |
| Connect To | IP Lines |
| Display Option | Display & Keypad |
| Available Ports | Ethernet |
| Keypad | Yes |
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Search FAQs
Questions & Answers
Fanvil X5U High-End VoIP Phone Description
Enjoy high-definition audio quality through both the speakerphone and handset with the Fanvil X5U High-End VoIP Phone. It utilises wideband codecs, such as G.722 and Opus, to enhance the clarity and richness of voice communication by providing a broader frequency range. This VoIP phone features a 3.5-inch main colour display and a 2.4-inch side colour display for DSS keys, providing clear visual information. Its main display offers a clear view of call information, contacts, and settings, while the side display is dedicated to the DSS keys, making it easy to access frequently used functions and contacts at a glance. This dual-display setup allows for efficient call management and quick navigation without confusion.
The Fanvil X5U High-End VoIP Phone boasts an intuitive user interface and colour displays that enhance the user experience. With its simple layout and interface, users can quickly access features like call logs, contacts, and programmable DSS keys, minimising the learning curve and boosting overall efficiency. Plus, this phone comes with Power over Ethernet (PoE) support. It simplifies installation by delivering both power and network connectivity through a single Ethernet cable, eliminating the need for a separate power adapter, reducing cable clutter and making the setup process quicker and cleaner. The Fanvil X5U is a robust and versatile IP phone suitable for demanding business environments.
High SIP Line Capacity
The Fanvil X5U High-End VoIP Phone supports 16 SIP lines that allow it to handle up to 16 simultaneous calls, making it a perfect choice for businesses like call centres, customer service departments, or sales teams, where multiple calls may need to be managed concurrently. Each SIP line can represent a separate call, extension, or account, allowing users to seamlessly switch between or manage different calls without any interruptions.
Broad Connectivity
For a flexible and efficient communication experience, the Fanvil X5U High-End VoIP Phone comes with dual Gigabit Ethernet ports to ensure fast and reliable network connections, while also offering built-in Bluetooth for easy pairing with wireless headsets. For users who need a wireless network option, it supports Wi-Fi connectivity through an optional Wi-Fi dongle. Plus, it supports EHS (Electronic Hook Switch), enabling remote call control when using wireless headsets, which enhances mobility and productivity in dynamic office environments.
Programmable DSS Keys
The Fanvil X5U High-End VoIP Phone boasts up to 30 programmable DSS (Direct Station Selection) keys that allows you to assign quick access to frequently used contacts and functions. It enhances productivity by reducing the time taken to dial numbers, transfer calls, or access specific features. Whether you’re managing multiple calls or need to connect with important contacts quickly, the DSS keys provide a highly customisable solution for efficient call handling.
Wide Compatibility
Compatible with major VoIP platforms like Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, and Avaya, the Fanvil X5U is highly versatile and a reliable choice for businesses using different communication systems. This wide compatibility allows businesses to easily deploy the X5U within their existing infrastructure without worrying about compatibility issues, making it a flexible option for both small and large-scale operations.
What's in the Box?
- Fanvil X5U High-End VoIP Phone
- Standard RJ9 handset cord x1
- 1.5M CAT.5E ethernet cable x1
- Back rack x1
- User Manual
Fanvil X5U High-End VoIP Phone Specification
Generic
- 16 SIP Lines
- HD voice
- PoE enabled
- 2 LCDs (Main + DSS)
- Intelligent DSS keys Handset / hands-free / headset mode Desktop stand / wall-mounted (need an additional wall hanging parts)
- Optional external power supply
Phone Functions
- Local phonebook (2000 entries)
- Remote phonebook (XML/LDAP, 2000 entries)
- Call logs (in/out/missed, 1000 entries)
- Blocked list/Allowed list
- Screen saver Voice message waiting indication (VMWI)
- Programmable DSS/soft keys Network time synchronization
- Built-in Bluetooth 4.2 support
- Bluetooth headset/ Bluetooth of mobile device Support Wi-Fi Dongle (Via WF20)
- Support Poly wireless headset (through Poly APD-80 EHS cable)
- Support Jabra wireless headset (through Fanvil EHS20 EHS cable)
- Support recording (through flash drive or server)
- Action URL / Active URI
- XML Browser Customize Background
- Customize Boot Logo uaCSTA
- Customize Incoming Call Ringtone Time Management (timed restart/timed forward/timed upgrade/timed configuration modification)
- Hidden DTMF
- Ring From Headset
- Customize DSS icon Customize DSS LED lights Customize BLF
- Customize UI Display
Call Functions
- Call out / answer / reject
- Mute / unmute (microphone)
- Call hold / resume Call waiting
- Intercom
- Caller ID display
- Speed dial
- Anonymous Call (Hide Caller ID)/Ban Anonymous call
- Call forward (Always/Busy/No Answer)
- Call transfer (Attended/Unattended)
- Call parking/pick-up (depending on server)
- Redial / Predial / Call Back / SIP SMS
- Do-Not-Disturb(DND)/Timed DND
- Auto-answering
- Voice message (with server)
- 6-way audio conference
- Hot line /Hot desking
- Direct IP call without SIP proxy
- Fuzzy Search Call
- Action Plan Dial Plan Call Completion/Auto Redial
- Primary and Backup SIP Servers Default Ext Line Multicast
Audio
- HD Voice: HD handset, HD speaker HAC handset
- Wideband ADC/DAC 16KHz sampling
- Narrowband codec: G.711a/u, G.729,G729A,G729B,G729AB, G.723.1, G.726, iLBC
- Wideband codec: G.722, Opus Full-duplex Acoustic Echo Canceller (AEC)
- Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR) / Automatic Gain Control (AGC)
- Packet Loss Concealment (PLC)
- Dynamic adaptive jitter buffer DTMF: In-band, Out-of-Band (RFC2833/ SIP INFO)
- VQM voice quality monitoring
Network
- Physical: 10/100/1000 Mbps Ethernet, dual bridged port for PC bypass IP Mode: IPv4/IPv6/IPv4&IPv6
- IP Configuration: Static IP / DHCP / PPPoE
- Network Access Control: 802.1x VPN: L2TP / OpenVPN
- VLAN / LLDP / QoS
- RTCP-XR (RFC3611), VQ-RTCPXR (RFC6035)
- DNS-SRV (RFC 3263)
- Support Redundant Servers Agent
- Https Mutual Authentication
Protocols
- SIP v1 (RFC2543) v2(RFC3261)
- UDP/TCP/TLS
- RTP/RTCP/SRTP (Optional/Compulsory）
- STUN
- DHCP
- IPv6
- LLDP
- PPPoE
- 802.1x 802.1p/Q
- L2TP
- OpenVPN
- SNTP
- FTP/TFTP
- HTTP/HTTPS
- TR-069
- AES128 & AES256
Deployment & Management
- Auto-Provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR-069
- Screenshot
- Web Management Portal
- Web-based Packet Dump
- Configuration Export / Import
- Phonebook Import/Export
- Firmware Upgrade Syslog
- Network Firewall
- Online Upgrade
Physical Specifications
- Main LCD: 3.5-inch (480x320) colour screen DSS key-mapping LCD: 2.4-inch(240x320)colour screen Keypad: 42 keys, including
- 4 Line keys (with LED indicator light) 4 Soft-keys 6 Function keys (Hold, Call forward, Conference, MWI, Headset, Redial)
- 4 Navigation keys 1 OK Key
- 12 Standard phone digits keys
- 3 Volume control keys (Up/Down/Mute(Microphone))
- 6 DSS keys (with LED indicator light)
- 1 Page-switch (PS) key (with LED indicator light)
- 1 Hands-free key (with LED indicator light)
- HD handset (RJ9) x1
- Standard RJ9 handset cord x1 1.5M CAT.5
- E ethernet cable x1
- Back rack x1
- Status indicator light x1 (Red)
- RJ9 port x2: handset x1, headset x1 RJ45 port x2: network x1, PCx1(bridged network)
- USB2.0 port x1: Standard A, connect with flash driver DC port x1: Φ5.5x2.1x10mm Safety keyhole x1
- Power: DC 5V/2A or Poe Poe complies with the IEEE802.3af standard
- Input:100-240V~50/60Hz Output:5V/2A
- Power Consumption (Adapter): 0.91W-4.74W Power Consumption (PoE): 1.3~6.81W Working temperature: 0~45℃ Working humidity: 10~95% Installation: Desktop stand
- Wall-mounted (need an additional wall hanging parts)
- Colour: Red
- Qty/CTN:10pcs N.W/CTN: 11.85kg
- G.W/CTN: 12.66kg
- Device dimensions: Desktop stand (angles 1: 45 degree): 214x188.6x181.1 mm Desktop stand (angles 2: 50 degree): 214x180.5x190.1 mm Wall-mounted: 214x119.4x219.1mm
- Gift box dimensions: 315x228x84mm
- Outer CTN dimensions: 476x440x335mm(10 PCS)
| SKU | X5U |
|---|---|
| Audio Conference Type | Desk Phone |
| Number of Lines | 16 Lines |
| Noise Control | Echo Cancellation and Noise Suppression |
| Multiple Part Calling | No |
| With Display | Yes |
| Connectivity | Wired |
| Connect To | IP Lines |
| Display Option | Display & Keypad |
| Available Ports | Ethernet |
| Keypad | Yes |
