Poly CCX 400 Desktop Business Media Phone (Polycom) - with Handset - Open SIP - Power Over Ethernet (POE) - 5-Inch Color Touchscreen
- Ergonomic design that offers an appealing appearance in any room
- Designed with 5-inch colour LCD touchscreen for easy navigation
- Bundled with two Gigabit Ethernet Ports
- Employs Poly HD Voice technology for delivery of lifelike voice quality
- Offers handset, hands-free speakerphone, and optional headset for each audio path
- Background noise is eliminated with Poly Acoustic Fence technology
- Acoustic echo cancellation and Poly NoiseBlockAI technology handles environmental factors
- Powered by Android 9 operating system
Poly CCX 400 Desktop Business Media Phone (Polycom) Description
Achieving productivity can be tough, but with the CCX 400 Desk Phone from Polycom, things get better. The Poly CCX 400 is an entry-level business media deskphone designed to bring ease to audio collaboration. This award-winning Poly audio technology built on Android 9 operating system for excellent performance features a 5-inch colour LCD display for smooth navigation and offers Poly sound quality.
Incredible Sound:
It is uncommon to see a VoIP phone performing a background noise elimination. The CCX 400 ensures everyone is well engaged, providing quality audio using the Poly HD Voice and Poly Acoustic Clarity technologies. Audio conversation runs smoothly, with no distortion and frustrating ambient sounds.


Hassle-Free Intuitive Interface:
Built with an ergonomic design and an intuitive colour touchscreen interface, the CCX 400 saves you the worries of learning new features and functions. The colour touchscreen also makes it easy to use during the night or in a room with poor-light condition. You can begin to use the CCX 400 immediately straight out of the box.
What's In The Box?
Poly CCX 400 Desktop Business Media Phone Specifications
USER INTERFACE FEATURES
- Gesture-based, multitouch-capable capacitive touch screen
- 5-inch colour LCD (720 x 1280 pixel)
- 9:16 aspect ratio
- Screen saver
- On-screen virtual keyboard
- Voicemail support
- Adjustable base height
- One USB type-A port (2.0 compliant) for media and storage applications
- Unicode UTF-8 character support
- Adjustable font size selection (regular, medium, large)
- Normal and dark mode
- Multilingual user interface including: Arabic, Chinese, Czech, Danish, Dutch, English (Canada/ US/UK), French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish
AUDIO FEATURES
- Poly HD Voice technology delivers lifelike voice quality for each audio path; handset, hands-free speakerphone, and optional headset
- Poly Acoustic Fence technology removes background office noise heard by far end when using handset or wired headsets
- Poly Acoustic Clarity technology provides full-duplex speakerphone conversations, acoustic echo cancellation and Poly NoiseBlockAI technology background noise suppression
- Poly NoiseBlockAI technology removes most background noise when using the speakerphone even while you are talking
- TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
- Frequency response—150 Hz—7 kHz for handset, optional headset and handsfree speakerphone modes
- Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low-delay audio packet transmission
- Adaptive jitter buffers
- Packet loss concealment
- OPUS support
HEADSET AND HANDSET COMPATIBILITY
- Dedicated RJ-9 headset port
- Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
- Compliant with ADA Section 508 Subpart B
- 1194.23 (all)
- Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
- Compatible with commercially available TTY adapter equipment
- USB headset support
NETWORK AND PROVISIONING
- SIP protocol support
- SDP
- IETF SIP (RFC 3261 and companion RFCs)
- Two-port gigabit Ethernet switch
- 10/100/1000Base-TX across LAN and PC ports
- Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment
- Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
- Manual or dynamic host configuration protocol (DHCP) network setup
- Time and date synchronisation using SNTP
- FTP/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
- Provisioning and call server redundancy supported
- QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
- VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
- Network address translation support for static configuration and “keep-alive”
- SIP signalling
- RTCP and RTP support
- Event logging
- Syslog
- Hardware diagnostics
- Status and statistics reporting
- IPv4 and IPv6
- TCP
- UDP
- DNS-SRV
SECURITY
- 802.1X authentication and EAPOL
- SRTP Media encryption using AES-256
- Transport layer security (TLS)
- Encrypted configuration files
- Digest authentication
- Password login
- Support for URL syntax with password for boot server address
- HTTPS secure provisioning
- Support for signed software executables
POWER
- Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 3) 13 W (Max)
- External Universal AC/DC Adapter (optional) 5 VDC @ 3 A (15 W)
ENERGY STAR® rated
SAFETY
- UL 62368-1
- CAN/CSA C22.2 No. 62368-1-14
- EN 62368-1
- IEC 60950-1 & IEC 62368-1
- AS/NZS 62368-1
EMC
- FCC Part 15 Class B
- ICES-003 Class B
- EN 55032 Class B
- EN 55024
- CISPR32 Class B
- VCCI Class B
OPERATING SYSTEM
- Android 9
OPERATING CONDITIONS
- Temperature: 0 to 40 °C (+32 to 104 °F)
- Relative humidity: 5% to 95%, non condensing
STORAGE TEMPERATURE
- -40 to + 70 °C (-40 to + 160 °F)
POLY CCX 400 BUSINESS MEDIA PHONE
COMES WITH:
- Console
- Handset with handset cord
- Network (LAN) cable—CAT-5E
- Desk Stand
- Setup Sheet
SIZE UNIT
- 18.1 cm x 21.5 cm x 5.0 cm WxHxD
- 7.1 in x 8.5 in x 2.0 in WxHxD
WEIGHT
- Unit box weight: 1.043 kg (2.23 lbs)
UNIT BOX DIMENSIONS
- 22.2 cm x 24.3 cm x 6.9 cm WxHxD
- 8.7 in x 9.6 in x 2.7 in WxHxD
More Information
SKU | 2200-49700-025 |
---|---|
Brand | Polycom |
Audio Conference Type | Desk Phone |
Multiple Part Calling | No |
Interface | USB & Ethernet |
With Display | No |
Connectivity | Wired |
Connect To | Analogue and IP Lines |
Display Option | Display With Touch Screen |
Keypad | No |
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Questions & Answers
Poly CCX 400 Desktop Business Media Phone (Polycom) Description
Achieving productivity can be tough, but with the CCX 400 Desk Phone from Polycom, things get better. The Poly CCX 400 is an entry-level business media deskphone designed to bring ease to audio collaboration. This award-winning Poly audio technology built on Android 9 operating system for excellent performance features a 5-inch colour LCD display for smooth navigation and offers Poly sound quality.
Incredible Sound:
It is uncommon to see a VoIP phone performing a background noise elimination. The CCX 400 ensures everyone is well engaged, providing quality audio using the Poly HD Voice and Poly Acoustic Clarity technologies. Audio conversation runs smoothly, with no distortion and frustrating ambient sounds.


Hassle-Free Intuitive Interface:
Built with an ergonomic design and an intuitive colour touchscreen interface, the CCX 400 saves you the worries of learning new features and functions. The colour touchscreen also makes it easy to use during the night or in a room with poor-light condition. You can begin to use the CCX 400 immediately straight out of the box.
What's In The Box?
Poly CCX 400 Desktop Business Media Phone Specifications
USER INTERFACE FEATURES
- Gesture-based, multitouch-capable capacitive touch screen
- 5-inch colour LCD (720 x 1280 pixel)
- 9:16 aspect ratio
- Screen saver
- On-screen virtual keyboard
- Voicemail support
- Adjustable base height
- One USB type-A port (2.0 compliant) for media and storage applications
- Unicode UTF-8 character support
- Adjustable font size selection (regular, medium, large)
- Normal and dark mode
- Multilingual user interface including: Arabic, Chinese, Czech, Danish, Dutch, English (Canada/ US/UK), French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish
AUDIO FEATURES
- Poly HD Voice technology delivers lifelike voice quality for each audio path; handset, hands-free speakerphone, and optional headset
- Poly Acoustic Fence technology removes background office noise heard by far end when using handset or wired headsets
- Poly Acoustic Clarity technology provides full-duplex speakerphone conversations, acoustic echo cancellation and Poly NoiseBlockAI technology background noise suppression
- Poly NoiseBlockAI technology removes most background noise when using the speakerphone even while you are talking
- TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
- Frequency response—150 Hz—7 kHz for handset, optional headset and handsfree speakerphone modes
- Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low-delay audio packet transmission
- Adaptive jitter buffers
- Packet loss concealment
- OPUS support
HEADSET AND HANDSET COMPATIBILITY
- Dedicated RJ-9 headset port
- Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
- Compliant with ADA Section 508 Subpart B
- 1194.23 (all)
- Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
- Compatible with commercially available TTY adapter equipment
- USB headset support
NETWORK AND PROVISIONING
- SIP protocol support
- SDP
- IETF SIP (RFC 3261 and companion RFCs)
- Two-port gigabit Ethernet switch
- 10/100/1000Base-TX across LAN and PC ports
- Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment
- Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
- Manual or dynamic host configuration protocol (DHCP) network setup
- Time and date synchronisation using SNTP
- FTP/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
- Provisioning and call server redundancy supported
- QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
- VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
- Network address translation support for static configuration and “keep-alive”
- SIP signalling
- RTCP and RTP support
- Event logging
- Syslog
- Hardware diagnostics
- Status and statistics reporting
- IPv4 and IPv6
- TCP
- UDP
- DNS-SRV
SECURITY
- 802.1X authentication and EAPOL
- SRTP Media encryption using AES-256
- Transport layer security (TLS)
- Encrypted configuration files
- Digest authentication
- Password login
- Support for URL syntax with password for boot server address
- HTTPS secure provisioning
- Support for signed software executables
POWER
- Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 3) 13 W (Max)
- External Universal AC/DC Adapter (optional) 5 VDC @ 3 A (15 W)
ENERGY STAR® rated
SAFETY
- UL 62368-1
- CAN/CSA C22.2 No. 62368-1-14
- EN 62368-1
- IEC 60950-1 & IEC 62368-1
- AS/NZS 62368-1
EMC
- FCC Part 15 Class B
- ICES-003 Class B
- EN 55032 Class B
- EN 55024
- CISPR32 Class B
- VCCI Class B
OPERATING SYSTEM
- Android 9
OPERATING CONDITIONS
- Temperature: 0 to 40 °C (+32 to 104 °F)
- Relative humidity: 5% to 95%, non condensing
STORAGE TEMPERATURE
- -40 to + 70 °C (-40 to + 160 °F)
POLY CCX 400 BUSINESS MEDIA PHONE
COMES WITH:
- Console
- Handset with handset cord
- Network (LAN) cable—CAT-5E
- Desk Stand
- Setup Sheet
SIZE UNIT
- 18.1 cm x 21.5 cm x 5.0 cm WxHxD
- 7.1 in x 8.5 in x 2.0 in WxHxD
WEIGHT
- Unit box weight: 1.043 kg (2.23 lbs)
UNIT BOX DIMENSIONS
- 22.2 cm x 24.3 cm x 6.9 cm WxHxD
- 8.7 in x 9.6 in x 2.7 in WxHxD
SKU | 2200-49700-025 |
---|---|
Brand | Polycom |
Audio Conference Type | Desk Phone |
Multiple Part Calling | No |
Interface | USB & Ethernet |
With Display | No |
Connectivity | Wired |
Connect To | Analogue and IP Lines |
Display Option | Display With Touch Screen |
Keypad | No |