- Ideal for use in office space, remote workers, or receptionists
- Features a 5" colour IPS display
- Perfect for hot-desking in offices
- Supports Poly HD Voice and Acoustic Fence technology
- Provides crystal clear audio with Poly NoiseBlockAI and Acoustic clarity
- Built with 2 x Gigabit Ethernet PoE ports and a USB-C 2.0 port
- Engineered with 12 x line keys, 48 x lines, illuminated keys, and 4 x context-sensitive soft keys
- Comes with an RGB lightbar status indicator
- Offers advanced security features
- Compact and mountable design
Poly Edge E500 IP Desk Phone - PoE Enabled Description
Introducing the Poly Edge E500 IP Desk Phone, a part of the Poly Edge series of business communication devices. The Poly Edge E500 is an entry-level business IP phone designed for moderate call volumes, making it a suitable choice for general office users, remote workers, or receptionists. It features a 5” colour IPS display, allowing for better colour accuracy, improved image quality, and wider viewing angles than traditional TN (Twisted Nematic) panels. This IP phone supports Poly HD Voice and Acoustic Fence technology, delivering lifelike audio quality. Acoustic Fence technology minimises background noise by creating a virtual "fence" around the speaker, ensuring clear communication during calls. It is designed to provide crystal-clear audio with Poly NoiseBlockAI and Acoustic clarity working together to ensure clear audio during calls by suppressing background noise and enhancing voice clarity to create a more natural and engaging communication experience. Built with 2 x Gigabit Ethernet PoE ports for seamless connectivity and a USB-C 2.0 port, the Poly Edge E500 IP desk phone offers effortless network connection.
Additionally, it is engineered with 12-line keys, 48 lines featuring the illuminated keys, and 4 context-sensitive soft keys which enables you to easily navigate and access the IP phone’s functionality. It comes with an RGB lightbar status indicator to alert others around you when you are on call or alert you of incoming calls. The Poly Edge E500 IP Desk Phone offers advanced security features like encrypted communications and secure provisioning to ensure that conversations and data remain protected. With its compact and mountable design, you can easily mount it on a work desk without it taking up too much space.
Simple User Interface
The Poly Edge E500 device features a 3.5-inch colour display (typically 480x320 pixels), making it easy to read incoming call details, contact information, and menus. The high-resolution screen improves user interaction with the phone and reduces errors due to poor visibility. Users can easily navigate through contacts, call logs, and settings with an intuitive design and large, high-resolution display. The interface ensures minimal training time and a smooth user experience. The device features 12 programmable soft keys, which can be configured for speed dialing, call transfers, hold, conference, and other functions. These keys provide flexibility and customisation to suit the user’s needs.
HD Audio Quality
The Poly Edge E500 delivers clear and crisp audio quality through both the speaker and the handset. Poly’s acoustic technology ensures superior sound quality during calls, whether you are using the speakerphone or the traditional handset, while Poly’s HD Voice technology ensures high-definition audio during calls, providing clarity and reducing distortions, making conversations more natural. The phone features full-duplex speakerphone functionality for hands-free communication with superior sound quality.
Dual Ethernet Ports and USB Port for Expansion
The Edge E500 includes dual Gigabit Ethernet ports, enabling easy network connectivity and integration into enterprise networks. The second Ethernet port is useful for daisy-chaining devices or connecting to additional network hardware. The device also includes a USB port, allowing for additional features like connecting a wireless headset, future firmware upgrades, or adding an external camera for video conferencing.
Security Features
The Poly Edge E500 offers advanced security protocols such as TLS, SRTP, and HTTPS to ensure secure communication and protect sensitive data from eavesdropping and attacks. The phone also features secure provisioning through boot security, which ensures that devices are configured correctly and securely from the moment they are powered on. The device includes security features like encrypted communications and secure provisioning to ensure that conversations and data remain protected.
Energy-Efficient
The Poly Edge E500 is designed with energy efficiency in mind, consuming less power compared to older phone models. It supports Power over Ethernet (PoE), which allows it to receive power and data from a single Ethernet cable, reducing cable clutter and the need for additional power outlets.
What's in the Box?
- Poly Edge E500 IP Desk Phone
- Desk Stand
- Cat 5e Ethernet Cable
Poly Edge E500 IP Desk Phone Technical Specs
Display
- Aspect ratio: 5:3
- Native resolution: 800 x 480
- Panel technology: ColorIPS LCD
- Display size (diagonal): 5"
Connectivity and communications
External I/O ports
- 1 USB 2.0 Type-C® (for media, storage applications, headset,
- expansion module)
- 2 RJ-45 (10/100/1000BASE-TX Mbps)
Wireless Technology
- NFC
User-interface features
- Languages: Arabic; Chinese; Czech; Danish; Dutch; English; French; German; Hungarian; Italian; Japanese; Korean; Norwegian; Polish; Portuguese; Romanian; Russian; Slovenian; Spanish; Swedish
Audio
Audio features
- Poly HDVoice
- Poly Acoustic Clarity technology provides full-duplex conversations, acoustic echo cancellation, and background noise suppression
- Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
- Poly NoiseBlockAI technology removes most background noise when using the speakerphone
- Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phone handset, optional headset, and handsfree speakerphone with PC applications
- Bass frequency enhancing design
- TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low-delay audio packet transmission
- Adaptive jitter buffers
Frequency response (microphone)
- 150 Hz to 14 kHz
Audio codecs
- G.711 (A-law and μ-law); G.722; G.729AB; iLBC; OPUS; G.722.1
Other features
- Special features: Unicode UTF-8 character support; Adjustable desk stand (2 positions)
Power supply
- Powerfeatures:13 W (maximum)
- Built-in auto-sensing IEEE 802.3af Power over Ethernet (Class 4)
SECURITY
- 802.1X Authentication and EAPOL
Media encryption via SRTP
- Transport Layer Security (TLS)
- Encrypted configuration files
- Digest authentication
- Password Login
- Support for URL syntax with a password for boot server address
- HTTPS secure provisioning
- Support for signed software executables
- Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with
- 802.1X (EAP-TLS, PEAP-MSCHAPv2)
Environmental
Certifications and compliances
- AS/NZS 60950.1; AS/NZS 62368.1; Australia RCM; Brazil ANATEL; CAN/CSAC22.2 No. 62368-1-14; CE Mark; CISPR22 Class B; EN55024; EN55032 Class B; EN 60950-1 & EN 62368-1; EN61000-3-2, EN61000-3-3; FCC Part 15 (CFR 47) Class B; IEC 60950-1 & IEC 62368-1; ICES-003 Class B; NZ Telepermit; ROHS compliant; Saudi Arabia CITC; So. Africa ICASA; So. Korea KC; UAE TRA; UL 62368-1; VCCI Class B; Eurasian Customs Union EAC; Indonesia SDPPI; Mexico NOM ANCE; TAA; UK - UKCA
Operating humidity range
- 5 to 95%
Operating temperature range
- 32 to 104°F
Storage temperature range
- -40 to 160°F
Energy star certified
- ENERGY STAR® certified
More Information
| SKU | 2200-87855-025 |
|---|---|
| Brand | Polycom |
| Audio Conference Type | Desk Phone |
| Noise Control | Poly NoiseBlockAI |
| Multiple Part Calling | No |
| Interface | USB & Ethernet |
| With Display | Yes |
| Connectivity | Wired |
| Room Size | Small |
| Connect To | IP Lines |
| Display Option | Display & Keypad |
| Available Ports | USB |
| Keypad | Yes |
Reviews
Search FAQs
Questions & Answers
Poly Edge E500 IP Desk Phone - PoE Enabled Description
Introducing the Poly Edge E500 IP Desk Phone, a part of the Poly Edge series of business communication devices. The Poly Edge E500 is an entry-level business IP phone designed for moderate call volumes, making it a suitable choice for general office users, remote workers, or receptionists. It features a 5” colour IPS display, allowing for better colour accuracy, improved image quality, and wider viewing angles than traditional TN (Twisted Nematic) panels. This IP phone supports Poly HD Voice and Acoustic Fence technology, delivering lifelike audio quality. Acoustic Fence technology minimises background noise by creating a virtual "fence" around the speaker, ensuring clear communication during calls. It is designed to provide crystal-clear audio with Poly NoiseBlockAI and Acoustic clarity working together to ensure clear audio during calls by suppressing background noise and enhancing voice clarity to create a more natural and engaging communication experience. Built with 2 x Gigabit Ethernet PoE ports for seamless connectivity and a USB-C 2.0 port, the Poly Edge E500 IP desk phone offers effortless network connection.
Additionally, it is engineered with 12-line keys, 48 lines featuring the illuminated keys, and 4 context-sensitive soft keys which enables you to easily navigate and access the IP phone’s functionality. It comes with an RGB lightbar status indicator to alert others around you when you are on call or alert you of incoming calls. The Poly Edge E500 IP Desk Phone offers advanced security features like encrypted communications and secure provisioning to ensure that conversations and data remain protected. With its compact and mountable design, you can easily mount it on a work desk without it taking up too much space.
Simple User Interface
The Poly Edge E500 device features a 3.5-inch colour display (typically 480x320 pixels), making it easy to read incoming call details, contact information, and menus. The high-resolution screen improves user interaction with the phone and reduces errors due to poor visibility. Users can easily navigate through contacts, call logs, and settings with an intuitive design and large, high-resolution display. The interface ensures minimal training time and a smooth user experience. The device features 12 programmable soft keys, which can be configured for speed dialing, call transfers, hold, conference, and other functions. These keys provide flexibility and customisation to suit the user’s needs.
HD Audio Quality
The Poly Edge E500 delivers clear and crisp audio quality through both the speaker and the handset. Poly’s acoustic technology ensures superior sound quality during calls, whether you are using the speakerphone or the traditional handset, while Poly’s HD Voice technology ensures high-definition audio during calls, providing clarity and reducing distortions, making conversations more natural. The phone features full-duplex speakerphone functionality for hands-free communication with superior sound quality.
Dual Ethernet Ports and USB Port for Expansion
The Edge E500 includes dual Gigabit Ethernet ports, enabling easy network connectivity and integration into enterprise networks. The second Ethernet port is useful for daisy-chaining devices or connecting to additional network hardware. The device also includes a USB port, allowing for additional features like connecting a wireless headset, future firmware upgrades, or adding an external camera for video conferencing.
Security Features
The Poly Edge E500 offers advanced security protocols such as TLS, SRTP, and HTTPS to ensure secure communication and protect sensitive data from eavesdropping and attacks. The phone also features secure provisioning through boot security, which ensures that devices are configured correctly and securely from the moment they are powered on. The device includes security features like encrypted communications and secure provisioning to ensure that conversations and data remain protected.
Energy-Efficient
The Poly Edge E500 is designed with energy efficiency in mind, consuming less power compared to older phone models. It supports Power over Ethernet (PoE), which allows it to receive power and data from a single Ethernet cable, reducing cable clutter and the need for additional power outlets.
What's in the Box?
- Poly Edge E500 IP Desk Phone
- Desk Stand
- Cat 5e Ethernet Cable
Poly Edge E500 IP Desk Phone Technical Specs
Display
- Aspect ratio: 5:3
- Native resolution: 800 x 480
- Panel technology: ColorIPS LCD
- Display size (diagonal): 5"
Connectivity and communications
External I/O ports
- 1 USB 2.0 Type-C® (for media, storage applications, headset,
- expansion module)
- 2 RJ-45 (10/100/1000BASE-TX Mbps)
Wireless Technology
- NFC
User-interface features
- Languages: Arabic; Chinese; Czech; Danish; Dutch; English; French; German; Hungarian; Italian; Japanese; Korean; Norwegian; Polish; Portuguese; Romanian; Russian; Slovenian; Spanish; Swedish
Audio
Audio features
- Poly HDVoice
- Poly Acoustic Clarity technology provides full-duplex conversations, acoustic echo cancellation, and background noise suppression
- Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
- Poly NoiseBlockAI technology removes most background noise when using the speakerphone
- Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phone handset, optional headset, and handsfree speakerphone with PC applications
- Bass frequency enhancing design
- TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low-delay audio packet transmission
- Adaptive jitter buffers
Frequency response (microphone)
- 150 Hz to 14 kHz
Audio codecs
- G.711 (A-law and μ-law); G.722; G.729AB; iLBC; OPUS; G.722.1
Other features
- Special features: Unicode UTF-8 character support; Adjustable desk stand (2 positions)
Power supply
- Powerfeatures:13 W (maximum)
- Built-in auto-sensing IEEE 802.3af Power over Ethernet (Class 4)
SECURITY
- 802.1X Authentication and EAPOL
Media encryption via SRTP
- Transport Layer Security (TLS)
- Encrypted configuration files
- Digest authentication
- Password Login
- Support for URL syntax with a password for boot server address
- HTTPS secure provisioning
- Support for signed software executables
- Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with
- 802.1X (EAP-TLS, PEAP-MSCHAPv2)
Environmental
Certifications and compliances
- AS/NZS 60950.1; AS/NZS 62368.1; Australia RCM; Brazil ANATEL; CAN/CSAC22.2 No. 62368-1-14; CE Mark; CISPR22 Class B; EN55024; EN55032 Class B; EN 60950-1 & EN 62368-1; EN61000-3-2, EN61000-3-3; FCC Part 15 (CFR 47) Class B; IEC 60950-1 & IEC 62368-1; ICES-003 Class B; NZ Telepermit; ROHS compliant; Saudi Arabia CITC; So. Africa ICASA; So. Korea KC; UAE TRA; UL 62368-1; VCCI Class B; Eurasian Customs Union EAC; Indonesia SDPPI; Mexico NOM ANCE; TAA; UK - UKCA
Operating humidity range
- 5 to 95%
Operating temperature range
- 32 to 104°F
Storage temperature range
- -40 to 160°F
Energy star certified
- ENERGY STAR® certified
| SKU | 2200-87855-025 |
|---|---|
| Brand | Polycom |
| Audio Conference Type | Desk Phone |
| Noise Control | Poly NoiseBlockAI |
| Multiple Part Calling | No |
| Interface | USB & Ethernet |
| With Display | Yes |
| Connectivity | Wired |
| Room Size | Small |
| Connect To | IP Lines |
| Display Option | Display & Keypad |
| Available Ports | USB |
| Keypad | Yes |
