- 396 x 162 pixels monochrome LCD screen
- Supports a narrowband audio handset through an RJ-9 port
- Delivers exceptional noise isolation via a Cisco headset
- Built-in full-duplex speakerphone for hands-free calls
- Backlit line buttons with an LCD indicator
- Offers intuitive control for volume adjustment
- Comes with a removable single-position footstand
- Integrated with multiple programmable keys
Cisco 6821 MPP IP Phone Description
Need a business-grade IP phone for use with a variety of VoIP platforms? The Cisco 6821 MPP (Multiplatform Phone) is the ideal IP phone for VoIP platforms, not just Cisco's own Unified Communications Manager which makes it suitable for many business environments. The phone features a monochrome LCD screen with a resolution of 396 x 162 pixels, providing clear visibility for calls, contacts, and settings. The Cisco 6821 MPP phone supports a narrowband audio handset connected through an RJ-9 port. It provides exceptional noise isolation, especially when used with a Cisco Headset which enables you to enjoy crystal-clear conversation.
The Cisco 6821 MPP IP Phone features backlit line buttons and a message waiting indicator, displaying on the LCD screen to indicate activation of the headset, mute, and select buttons. Offering intuitive control, you can seamlessly control the decibel-level adjustments of the handset, monitor speaker, and ringer. With a full-duplex speakerphone, the phone gives you flexibility in placing and receiving calls. The phone comes with a removable single-position footstand, ensuring that the phone is held in a single position to enable easy display and can be mounted on the wall. The phone is integrated with multiple programmable keys, enabling you to easily navigate the phone’s functionality. The Cisco 6821 MPP IP Phone works with specific ethernet cables which allows you to connect through the dual ethernet ports.
Multiplatform Compatibility and Display
The Cisco 6821 MPP IP is designed to work with various VoIP platforms, including Cisco BroadWorks and other third-party services. It comes with a monochrome display that features an intuitive interface for ease of use which makes it ideal for a range of users from administrative to customer service roles. The monochrome LCD screen with a resolution of 396 x 162 pixels provides clear visibility for calls, contacts, and settings. It supports up to 2 lines, which is adequate for basic office needs.
High-Quality Audio
Enjoy crystal clear audio with the Cisco 6821 MPP IP Phone. This phone supports HD Voice technology, ensuring high-definition audio for both the speaker and microphone to enhance call clarity for effective communication.
Programmable Keys
Integrated with basic navigation buttons, the Cisco 6821 MPP IP Phone makes it easy to use without being overly complex. It includes programmable lines and feature keys for quick access to frequently used functions and standard features like call waiting, call hold, call transfer, and voicemail integration. The programmable keys functionality includes the Lines, Softkeys, Two-way navigation and select, Service, Standard keypads, Volume control toggle, Speakerphone, headset, and mute, and other than the primary line assignment on the first line key. The other keys may be configured as user-customisable, or system administrator-customisable Programmable Line Keys (PLKs).
Ethernet Ports and Cables
Equipped with a headset port, the Cisco 6821 MPP IP Phone allows users to connect a compatible headset for hands-free operation. The dual Ethernet ports (10/100/1000) allow for easy network connections and pass-through for a computer, enabling you to use Category 3, 5, 5e, and 6 for 10-Mbps cables with 4 pairs and Category 5, 5e, and 6 for 100-Mbps cables with 4 pairs Ethernet cables.
What's in the Box?
- Cisco 6821 MPP IP Phone
Cisco 6821 MPP IP Phone Technical Specs
Signaling protocol support
- Session Initiation Protocol (SIP)
Full lines supported
- 821: 2 lines (SIP registrations)
Language support
- Bulgarian
- Catalan
- Chinese (Simplified)
- Chinese (Traditional, Hong Kong)
- Croatian
- Czech
- Danish
- Dutch
- English (American)
- English (United Kingdom)
- Finnish
- French (France)
- Greek
- Spanish (Colombia)
- German
- Hungarian
- Italian
- Japanese
- Korean
- Norwegian
- Polish
- Portuguese (Portugal)
- Russian
- Spanish (Spain)
- Slovak
- Swedish
- Slovenian
- Turkish
Multiple ring tones
- The phones support user-adjustable ringtones
Quality-of-Service (QoS) options
- The phone supports Cisco Discovery Protocol and 802.1Q/p standards and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the admin VLAN ID
Security
- 802.1X authentication
- Device authentication
- Encrypted configuration files
- File authentication
- Image authentication
- Manufacture-Installed Certificates
- Media encryption using SRTP with Advanced Encryption Standard AES-128 or AES-256
- Signaling encryption using TLS with AES-128 or AES-256
Configuration options
- The user can configure the IP address assignment statically or through the DHCP client
Physical dimensions (HxWxD)
- 6821: 8.2 x 6.7 x 1.5 in. (207 x 171 x 37.5) (excluding foot stand)
Weight
- 6821: 16 oz. (456 g) (excluding footstand, handset, and package), 18 oz. (512 g) (including footstand, excluding handset and package)
Display
- 6821: 2.5 in. (6.4 cm), 240 x 120 pixels
Ethernet switch
- A 10/100BASE-T Ethernet connection through two RJ-45 ports; one for the LAN connection and the other for a downstream Ethernet device connection such as a PC
Phone and KEM casing composition
- Polycarbonate Acrylonitrile Butadiene Styrene (ABS) textured plastic
Power requirements
- Interoperable IEEE 802.3af PoE (Class 2) devices. 5V DC is required; they can be supplied locally at the desktop using one of the optional AC-to-DC country-specific power supplies. See Table 6 for a list of available power supplies
Operational temperature
- 32° to 104°F (0° to 40°C)
Nonoperational temperature shock
- 14° to 140°F (-10° to 60°C)
Humidity
- Operating 10% to 90%, non-condensing
- Non-operating 10% to 95%, non-condensing
Certification and compliance for 6821
Regulatory compliance
- CE Markings per directives 2014/30/EU and 2014/35/EU
Safety
- UL 60950 Second Edition
- CAN/CSA-C22.2 No. 60950 Second Edition
- EN 60950 Second Edition (including A11 and A12)
- IEC 60950 Second Edition (including A11 and A12)
- AS/NZS 60950
EMC – Emissions
- 47CFR Part 15 (CFR 47) Class B
- AS/NZS CISPR32:2015 Class B
- CISPR 32: 2015_COR1:2016 Class B
- EN55032: 2015+AC:2016
- ICES003 Class B
- EN61000-3-2:2014 and IEC 61000-3-2:2014
- EN61000-3-3:2013 and IEC61000-3-3:2013
- VCCI Class B
EMC – Immunity
- EN55024
- CISPR24
- Armadillo Light
Telecom
- FCC Part 68 HAC
- CS-03-HAC
- AS/ACIF S004
- AS/ACIF S040
- NZ PTC 220
- Industry standards: TIA 810
Industry standards
- IEEE 802.3 Ethernet
More Information
| SKU | CP-6821-3PCC-K9= |
|---|---|
| Brand | Cisco |
| Audio Conference Type | Desk Phone |
| Number of Lines | 2 Lines |
| Noise Control | None |
| Optimize For | Cisco |
| Multiple Part Calling | No |
| Interface | Ethernet |
| With Display | No |
| No. of User(s) | 1 |
| Room Size | Small |
| Connect To | IP Lines |
| Display Option | Display & Keypad |
| Available Ports | Ethernet |
| Keypad | Yes |
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Search FAQs
Questions & Answers
Cisco 6821 MPP IP Phone Description
Need a business-grade IP phone for use with a variety of VoIP platforms? The Cisco 6821 MPP (Multiplatform Phone) is the ideal IP phone for VoIP platforms, not just Cisco's own Unified Communications Manager which makes it suitable for many business environments. The phone features a monochrome LCD screen with a resolution of 396 x 162 pixels, providing clear visibility for calls, contacts, and settings. The Cisco 6821 MPP phone supports a narrowband audio handset connected through an RJ-9 port. It provides exceptional noise isolation, especially when used with a Cisco Headset which enables you to enjoy crystal-clear conversation.
The Cisco 6821 MPP IP Phone features backlit line buttons and a message waiting indicator, displaying on the LCD screen to indicate activation of the headset, mute, and select buttons. Offering intuitive control, you can seamlessly control the decibel-level adjustments of the handset, monitor speaker, and ringer. With a full-duplex speakerphone, the phone gives you flexibility in placing and receiving calls. The phone comes with a removable single-position footstand, ensuring that the phone is held in a single position to enable easy display and can be mounted on the wall. The phone is integrated with multiple programmable keys, enabling you to easily navigate the phone’s functionality. The Cisco 6821 MPP IP Phone works with specific ethernet cables which allows you to connect through the dual ethernet ports.
Multiplatform Compatibility and Display
The Cisco 6821 MPP IP is designed to work with various VoIP platforms, including Cisco BroadWorks and other third-party services. It comes with a monochrome display that features an intuitive interface for ease of use which makes it ideal for a range of users from administrative to customer service roles. The monochrome LCD screen with a resolution of 396 x 162 pixels provides clear visibility for calls, contacts, and settings. It supports up to 2 lines, which is adequate for basic office needs.
High-Quality Audio
Enjoy crystal clear audio with the Cisco 6821 MPP IP Phone. This phone supports HD Voice technology, ensuring high-definition audio for both the speaker and microphone to enhance call clarity for effective communication.
Programmable Keys
Integrated with basic navigation buttons, the Cisco 6821 MPP IP Phone makes it easy to use without being overly complex. It includes programmable lines and feature keys for quick access to frequently used functions and standard features like call waiting, call hold, call transfer, and voicemail integration. The programmable keys functionality includes the Lines, Softkeys, Two-way navigation and select, Service, Standard keypads, Volume control toggle, Speakerphone, headset, and mute, and other than the primary line assignment on the first line key. The other keys may be configured as user-customisable, or system administrator-customisable Programmable Line Keys (PLKs).
Ethernet Ports and Cables
Equipped with a headset port, the Cisco 6821 MPP IP Phone allows users to connect a compatible headset for hands-free operation. The dual Ethernet ports (10/100/1000) allow for easy network connections and pass-through for a computer, enabling you to use Category 3, 5, 5e, and 6 for 10-Mbps cables with 4 pairs and Category 5, 5e, and 6 for 100-Mbps cables with 4 pairs Ethernet cables.
What's in the Box?
- Cisco 6821 MPP IP Phone
Cisco 6821 MPP IP Phone Technical Specs
Signaling protocol support
- Session Initiation Protocol (SIP)
Full lines supported
- 821: 2 lines (SIP registrations)
Language support
- Bulgarian
- Catalan
- Chinese (Simplified)
- Chinese (Traditional, Hong Kong)
- Croatian
- Czech
- Danish
- Dutch
- English (American)
- English (United Kingdom)
- Finnish
- French (France)
- Greek
- Spanish (Colombia)
- German
- Hungarian
- Italian
- Japanese
- Korean
- Norwegian
- Polish
- Portuguese (Portugal)
- Russian
- Spanish (Spain)
- Slovak
- Swedish
- Slovenian
- Turkish
Multiple ring tones
- The phones support user-adjustable ringtones
Quality-of-Service (QoS) options
- The phone supports Cisco Discovery Protocol and 802.1Q/p standards and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the admin VLAN ID
Security
- 802.1X authentication
- Device authentication
- Encrypted configuration files
- File authentication
- Image authentication
- Manufacture-Installed Certificates
- Media encryption using SRTP with Advanced Encryption Standard AES-128 or AES-256
- Signaling encryption using TLS with AES-128 or AES-256
Configuration options
- The user can configure the IP address assignment statically or through the DHCP client
Physical dimensions (HxWxD)
- 6821: 8.2 x 6.7 x 1.5 in. (207 x 171 x 37.5) (excluding foot stand)
Weight
- 6821: 16 oz. (456 g) (excluding footstand, handset, and package), 18 oz. (512 g) (including footstand, excluding handset and package)
Display
- 6821: 2.5 in. (6.4 cm), 240 x 120 pixels
Ethernet switch
- A 10/100BASE-T Ethernet connection through two RJ-45 ports; one for the LAN connection and the other for a downstream Ethernet device connection such as a PC
Phone and KEM casing composition
- Polycarbonate Acrylonitrile Butadiene Styrene (ABS) textured plastic
Power requirements
- Interoperable IEEE 802.3af PoE (Class 2) devices. 5V DC is required; they can be supplied locally at the desktop using one of the optional AC-to-DC country-specific power supplies. See Table 6 for a list of available power supplies
Operational temperature
- 32° to 104°F (0° to 40°C)
Nonoperational temperature shock
- 14° to 140°F (-10° to 60°C)
Humidity
- Operating 10% to 90%, non-condensing
- Non-operating 10% to 95%, non-condensing
Certification and compliance for 6821
Regulatory compliance
- CE Markings per directives 2014/30/EU and 2014/35/EU
Safety
- UL 60950 Second Edition
- CAN/CSA-C22.2 No. 60950 Second Edition
- EN 60950 Second Edition (including A11 and A12)
- IEC 60950 Second Edition (including A11 and A12)
- AS/NZS 60950
EMC – Emissions
- 47CFR Part 15 (CFR 47) Class B
- AS/NZS CISPR32:2015 Class B
- CISPR 32: 2015_COR1:2016 Class B
- EN55032: 2015+AC:2016
- ICES003 Class B
- EN61000-3-2:2014 and IEC 61000-3-2:2014
- EN61000-3-3:2013 and IEC61000-3-3:2013
- VCCI Class B
EMC – Immunity
- EN55024
- CISPR24
- Armadillo Light
Telecom
- FCC Part 68 HAC
- CS-03-HAC
- AS/ACIF S004
- AS/ACIF S040
- NZ PTC 220
- Industry standards: TIA 810
Industry standards
- IEEE 802.3 Ethernet
| SKU | CP-6821-3PCC-K9= |
|---|---|
| Brand | Cisco |
| Audio Conference Type | Desk Phone |
| Number of Lines | 2 Lines |
| Noise Control | None |
| Optimize For | Cisco |
| Multiple Part Calling | No |
| Interface | Ethernet |
| With Display | No |
| No. of User(s) | 1 |
| Room Size | Small |
| Connect To | IP Lines |
| Display Option | Display & Keypad |
| Available Ports | Ethernet |
| Keypad | Yes |
